I love working from home and I plan to keep doing it.
But I can't deny that when a coworker needs help, rolling my chair next to theirs in office allows for a much larger bandwidth of knowledge sharing.
On the other hand my production skyrockets at home.
My experience aligns with this as well. I work hybrid, and if a coworker needs help, I would go to the office rather than staying home & online.
There's something about the lack of cues that makes online conversations' flow more challenging and harder to read. In person, Visual cues like body language & facial expression helps signal when someone is about to speak, and that helps me tremendously.
How is that different from just making a call? It's much faster and you can both be looking at your respective screens with the same information
One on one knowledge sharing is the worst kind though. I can’t search through your verbal conversations.
I've found that Tuple and (if people are okay with it) screen recording makes me more productive from getting knowledge transfers at home. Whenever the CTO would go on a tangent, that tangent was recorded. I'd rewatch those recordings and learn a lot more than if I'd had just been sitting next to him IRL.
I am not sure. Remote working allows you to instantly pair with someone. No shuffling keyboards. There are a lot of software tools that help. Things like Loom let you async stuff.
What isn't is as good is social connection. I have not seen going out to a restaurant emulated well remotely.