alt Hacker NewsI am exactly in that line of work and that's not my experience. All our written communication is kept basically forever in case of investigation, and yet people don't second guess everything they write.
At the same time I've never seen anyone knowingly defend anything unsafe or illegal anyway.
And my experience is that the "blameless" culture is very present.
I call BS. You don't think your annual mandated training on speech and communication has in any way impacted discussions? Seriously? Does your company let people from the factory floor reach out (continuous improvement style) via electronic communication for every idea/improvement/thought? If you don't think the insurance company approved annual communication training doesn't change what/how things are reported from the factory floor you should go walk the floor and talk to people.