Short reply:
I agree, it only goes half-way.
Elaboration:
I like the "horseless carriage" metaphor for the transitionary or hybrid periods between the extinction of one way of doing things and the full embrace of the new way of doing things. I use a similar metaphor: "Faster horses," which is exactly what this essay shows: You're still reading and writing emails, but the selling feature isn't "less email," it's "Get through your email faster."
Rewinding to the 90s, Desktop Publishing was a massive market that completely disrupted the way newspapers, magazines, and just about every other kind of paper was produced. I used to write software for managing classified ads in that era.
Of course, Desktop Publishing was horseless carriages/faster horses. Getting rid of paper was the revolution, in the form of email over letters, memos, and facsimiles. And this thing we call the web.
Same thing here. The better interface is a more capable faster horse. But it isn't an automobile.
> > Seems like many, if not all, AI applications, when taken to the limit, reduce the need of interaction between humans to 0.
> Same thing here. The better interface is a more capable faster horse. But it isn't an automobile.
I'm over here in "diffusion / generative video" corner scratching my head at all the LLM people making weird things that don't quite have use cases.
We're making movies. Already the AI does things that used to cost too much or take too much time. We can make one minute videos of scale, scope, and consistency in just a few hours. We're in pretty much the sweet spot of the application of this tech. This essay doesn't even apply to us. In fact, it feels otherworldly alien to our experience.
Some stuff we've been making with gen AI to show you that I'm not bullshitting:
- https://www.youtube.com/watch?v=Tii9uF0nAx4
- https://www.youtube.com/watch?v=7x7IZkHiGD8
- https://www.youtube.com/watch?v=_FkKf7sECk4
Diffusion world is magical and the AI over here feels like we've been catapulted 100 years into the future. It's literally earth shattering and none of the industry will remain the same. We're going to have mocap and lipsync, where anybody can act as a fantasy warrior, a space alien, Arnold Schwarzenegger. Literally whatever you can dream up. It's as if improv theater became real and super high definition.
But maybe the reason for the stark contrast with LLMs in B2B applications is that we're taking the outputs and integrating them into things we'd be doing ordinarily. The outputs are extremely suitable as a drop-in to what we already do. I hope there's something from what we do that can be learned from the LLM side, but perhaps the problems we have are just so wholly different that the office domain needs entirely reinvented tools.
Naively, I'd imagine an AI powerpoint generator or an AI "design doc with figures" generator would be so much more useful than an email draft tool. And those are incremental adds that save a tremendous amount of time.
But anyway, sorry about the "horseless carriages". It feels like we're on a rocket ship on our end and I don't understand the public "AI fatigue" because every week something new or revolutionary happens. Hope the LLM side gets something soon to mimic what we've got going. I don't see the advancements to the visual arts stopping anytime soon. We're really only just getting started.
> You're still reading and writing emails, but the selling feature isn't "less email," it's "Get through your email faster."
The next logical step is not using email (the old horse and carriage) at all.
You tell your AI what you want to communicate with whom. Your AI connects to their AI and their AI writes/speaks a summary in the format they prefer. Both AIs can take action on the contents. You skip the Gmail/Outlook middleman entirely at the cost of putting an AI model in the middle. Ideally the AI model is running locally not in the cloud, but we all know how that will turn out in practice.
Contact me if you want to invest some tens of millions in this idea! :)