alt Hacker NewsThe biggest problem with Microsoft is their UX. From finding out where to actually use their products, to signing in, wading through modals, popups, terms and agreements, redirects that don’t work and links that point to nowhere. Along the way you’ll run into inconsistent, decades old UI elements and marketing pages that fully misunderstand why you’re there.
It’s a big, unsolvable mess that will forever prevent them from competing with legacy-free, capable startups.
They should delete all their public facing websites and start over.
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It's not only public facing websites - Azure is also pretty inconsistent and lately any offer to preview a new UI was a downgrade and I happily reverted back - it's like they have a mandatory font and whitespace randomizer for any product. Also while far from a power user I've hit glitches that caused support tickets and are avoidable with clearer UX. Copilot in Azure - if it works at all - has been pretty useless.
Their UX, their naming conventions from products to frameworks and services, pulled plugged on products, user hostility and so on are all pointing out the root of the problem is elsewhere. I think Microsoft is no longer reformable. It is a behemoth that will probably continue to coast along like a braindead gozilla zombie that just floats due to its sheer size.
Those stupid dialogs that may you think they will help you solve an issue but actually just waste 5-10mins "scanning" just to link you to irrelevant webpages that sometimes don't exist.
Bill Gates agreed with you 20 years ago :-) (this email never gets old)
https://www.osnews.com/story/19921/full-text-an-epic-bill-ga...