> when you are given the option to give a tip before any service has been given [...] why would I give a reward for good service
Are there still customers giving tips as "a reward for good service"?
I'm trying to imagine a curve representing the distribution of "quality of service".
What shape is the curve, and where on it would a 20% tip and a 0% tip be?
In my country, which does have a tipping culture, the norm is to give a 10% tip in restaurants as a default, for competent service, decent food, etc. If the service is worse than normal (rude server, cold food, huge wait times, mistaken orders etc) you'd live a lower tip, possibly none at all. If the service is great, you might leave a higher tip - though 20% would be considered huge, 12-15% might be quite normal for very good service.
> Are there still customers giving tips as "a reward for good service"?
Sad if this is no longer the case.
In the UK at least (and the rest of Europe too, as far as I can tell), this is still very much the case. The curve varies with the individuals tipping. I would be quite happy to give 20% if the service was outstanding. I’m equally happy to not tip at all if the service was very poor.
I live in the UK, and I personally have never given a tip, I don't think I've even seen it as an option other than physically giving the other person some cash, but AFAIK its generally seen as something you do if the service was excellent, but as I say I've never done it myself. I'm not generally in situations where it could be warranted, like I don't really eat out much or anything like that
Yes, in countries outside the US I don't tip unless I got especially good service. Servers get paid (at least) minimum wage here and if they want more they should take it up with their employer like the rest of us.
In the US I usually tip but have refused to do so when the service was especially bad - although even then its a hard decision because you often don't know who is actually responsible for the bad service.
In my country the norm is for tips to be rounding based rather than percentage. So if your bill is 327.5, you would pay 350, effectively a "keep the change" sort of gesture.
I have certainly starred them in the eye and waited for them to ostentatiously count out every last penny when the service was truly abominable. It's a fairly effective way to give feedback.
You can also of course round up higher, so in the previous example for exceeding expectations you could round up to 400.
In 30+ years I’ve given exactly two restaurant servers 0% tip - it takes a lot for me to give someone nothing, but somehow they met the challenge.
> Are there still customers giving tips as "a reward for good service"?
Are there customers giving tips for other reasons? Any examples?
>Are there still customers giving tips as "a reward for good service"?
That's the only way people give tips here (not US tho)
Are there still customers giving tips as "a reward for good service"?
Yes.
>Are there still customers giving tips as "a reward for good service"?
As in any tip at all? No, from me. I don’t think I’ve never _not_ tipped when the situation expects it (sit down restaurant being served). I know the person there is being paid less than minimum wage (where I live), which is already too low in my opinion, so they get something.
The amount of the tip certainly is highly dependent on level of service. That could be a significant difference at the end. I’ve tipped over 100% when the staff has done someone that stood out to me.
(Having been a server in the past and now in tech, I feel guilty about the work-level/salary imbalance, so I am generally generous with my tips.)