alt Hacker News> they have so much money they are one of the few that can actually make slightly less profit and have good customer support.
They do not want "slightly less money", they want as much money as possible
> they have so much money they are one of the few that can actually make slightly less profit and have good customer support.
They do not want "slightly less money", they want as much money as possible
They are very well on their way to becoming the "never interact with Oracle" of the internet giants.
As far as I can see they are still living a bit off the "do no evil" of ages ago and latent animosity towards Microsoft, but they're creating an animosity that will take ages to erase unless they start putting some minimal amount of money into customer support today.