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axusyesterday at 5:35 PM3 repliesview on HN

Has Tesla been selling cars directly to consumers without these problems?


Replies

ceejayozyesterday at 5:39 PM

Telsa has precisely this problem; they want a lot of control over the repair process. It can be tough to find an independent mechanic to work on them.

https://service.tesla.com/docs/ModelS/ServiceManual/en-us/GU...

> Tesla does not allow the use of any used, recycled, alternative, aftermarket, or third-party replacement parts. Use only new parts ordered directly from Tesla.

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navanyesterday at 5:45 PM

Tesla had to fight in court in many of the states for the right to sell directly to customers.

IncreasePostsyesterday at 5:41 PM

I think Tesla has "show rooms", and then you buy the car from California and import it. So you're not actually visiting a dealership when you visit a Tesla store.

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