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ogriseltoday at 2:07 PM2 repliesview on HN

I think it would help to open an issue on github making explicit the following three points explicit in the report:

- steps to reproduce from scratch;

- what you expected to happen;

- what you actually observed (include the screenshot or video capture in addition to a textual description).

Otherwise, you might risk your report being ignored due to a silent misunderstanding about the mismatch between your expectations and the actual results.


Replies

supermatttoday at 2:15 PM

At the time i wasn't sure if it was PEBCAK, which is why i started a discussion in the forums. As there were no replies, i received no notifications, and so I forgot all about it.

If anyone is interested in opening a bug report you can see the issue here: https://imgur.com/a/hZ1ja9o

show 2 replies
IshKebabtoday at 9:23 PM

I hate how every time someone even talks about an issue with an open source project, some smart alec replies "well did you raise an issue?" - or worse - "did you send a PR to fix it?".

We are all very aware how bug reporting works. And user criticism of bugs isn't somehow invalidated just because the users didn't go to the sometimes very large effort to report bugs.

I wouldn't have reported this bug either. If the example documents are getting corrupted just by navigating them that indicates that it's just a really buggy project (corroborated by other comments here) that I'm not even going to use, so why would I spend my time working on it?