alt Hacker NewsUnifi is the Apple of networking gear. When something new is released the HN crowd is excited even when the same functionality existed already with another company.
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I still like them. I have almost no real complaints about their products. They just work for me. Here is an example: I had a Netgate with pfsense for my home gateway. My primary home internet provider can be a little flaky, so I have a beefy 5G gateway backup. It was way too hard to configure one of the ports to support automatic WAN failover. The, less expensive, unifi product just worked. It was just a simple setting in the gateway's management UI. The information provided in the dashboard is rich and it implements things like constant QoS monitoring that has a nice plot. It adopts and manages my home wifi and makes it super easy to configure channels, analyze congestion, and do all the deeper technical configuration I could ask for.
Another example, I had Frigate set up on a home rolled NAS. Again, it worked alright, but it always stole time from me. It always needed a little maintenance or tweaking or thinking. I bought a UNVR and modern Unifi cameras. Adopted, zero thinking or management from me. I still retain control of my data and it respects my privacy. It isn't perfect, but at the price point it solved meaningful problems I cared about in both cases. Yes they are commercial products and not open source, but they are priced reasonably to my eyes (the UCG ultra was actually cheaper than the netgate). That makes me a happy customer.
I have run their wifi APs for over a decade with no problems. It's not perfect, I know there are still privacy concerns. No company is really perfect, but they are good to me.
More like the Sonos of networking gear, in that they were once kinda cool but squandered it with questionable product decisions.
For wireless, the prices aren’t much different from products with comparable feature sets/performance. For some niche combinations, they’re the only option that doesn’t force you way upmarket (Meraki, etc.). Most of the money they make is from small business and tiny WISPs, not HN boosters overdoing it on their home WiFi in what must be a bid to get their partner to divorce them.
Their wired stuff is a total scam since Edgerouter fell off, though. The same functionality exists on a $50 netgear managed switch (or wired router, etc.), and the shitty unified configuration interface doesn’t justify the markup at all.
They have the form-over-function aspect too, in that they decided to keep the external design language consistent across the board no matter what. Which meant they couldn't improve the passive heat dissipation enough to keep up with newer network standards, and had to resort to putting fans in their WiFi APs to keep them from overheating.
To be fair, they have a nice ecosystem for networking nerds. I got a Dream Router last week for black friday and I'm super happy with it. Setup was like 20 seconds.
I'm looking forward to getting more Unifi gear in the near future.
> Unifi is the Apple of networking gear
They were founded by some people that left Apple.
Ah, this is a Ubiquity product. That explains it.
Why did AVM or Netgear Orbi not get this treatment for "works", though?
the founder himself was an Apple hardware designer
I recently bought their cloud fiber gateway and two in wall wifi 7 access points because I'm setting up a network in my new apartment and hear this multiple times.
Honestly they are nothing like Apple - like just look at their mobile apps - how many do they have - 10 ? To interact with the same gateway just for slightly different use-cases. Not to mention that the functionalities are hard to decipher
Unifi is a bit different than Apple to me.
Ubiquiti is one of the few companies doing prosumer hardware - and doing it extremely well. They give you access to advanced, raw configurations without necessarily having to go "full enterprise" deployment. They also have solutions for just about everything.
That being said, I generally have moved towards other Wifi solutions as I've grown weary of tweaking Ubiquiti all of the time. I found that I could get better top-end performance out of Ubiquiti gear, but really struggled to hammer out poor performance in edge cases. Particularly, with jitter and random latency spikes.
My consumer mesh wifi system gets nowhere near it's advertised performance, with little way for me to tweak it. However, I rarely need "full performance" and it doesn't suffer from the same random glitches.