Go in knowing exactly what you want and you’ll be asked by no less than 3 employees if you need help finding anything.

Purely anecdotal, but I found Lowe's generally had much better customer service. But maybe it's just where I live

Opposite data point, where I live, there's lots of people working the floor. I'm usually asked if I need help at least once when I'm there. Maybe it depends on the store or whatever the umbrella org is.