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SoftTalkerlast Thursday at 4:28 PM3 repliesview on HN

Not if you require physical presence. If you have to turn up in person at a local branch office with identifying documents, then you've greatly limited opportunities for scams. Fraud is still possible but it doesn't scale.


Replies

arcfourlast Thursday at 7:43 PM

You are suggesting that companies be legally required to staff a "Complaint Bureau" where low-level employees must face, in person, the most disgruntled and potentially unstable 1% of the internet. This can only end well.

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hollandheeselast Thursday at 4:55 PM

That sounds vastly more costly since they'd have to open local branch offices everywhere.

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rchaudlast Thursday at 6:33 PM

This is why banks have physical locations with live tellers. And also why I'll never open an account with a regulations-dodging "disruptor" banks where everything must be done through the app.