alt Hacker News>Not every one has that kind of public reach to get a satisfactory resolution.
You can contact an employee.
Replies
integralid • last Thursday at 6:19 PM
They contacted multiple employees and insiders and nobody was able to help before his blog post was featured oh HN. He was deep in Apple ecosystem and personally knew many people there, from what I understand.
lynndotpy • last Thursday at 5:39 PM
This is not a known fact about the world and would not be a solution even if it were.
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>You can contact an employee
Off topic pretty much: In 2013 I was one of the 8,000 people in the U.S. selected by Google to be able to buy Google Glass ($1,500 [$2,000 in today's money]) in its first release to the public. One thing I will never get over is the customer service offered to us Glassholes: not a toll-free number, no automated voice mail tree: I'd call for any reason AT ANY TIME NIGHT OR DAY OR WEEKEND OR HOLIDAY and a Glass specialist would answer within a couple rings and spend as much time on the phone with me as I needed to resolve my issue.