What service are you using to run your cloud on top of? Do you have your own hardware (which I feel is unlikely) or are you using any other cloud provider to build on top of
I was interested in building my own cloud (which had a specific niche) and the biggest issues which happened for me personally were that most companies had the issues that if you wanted to create your own cloud on top of, you were responsible for the abuse from your clients and they can shutdown your account if threats persisted/It wasn't really clear for many companies so I was always somewhat worried about it, so I am curious as to how you are dealing with it or what your thoughts are on this matter.
login.carolinacloud.io resolves to 216.227.218.162 which is owned by https://www.tier.net/ which has a datacenter in Charlotte.
even if the datacenter provider owns the IP ranges and thus gets all the abuse mail, they are kind of incentivized to keep you as a customer? since you are paying them
also, if you get your own IP ranges then the provider won't care much about e.g. your clients scanning the internet / running malware
Another topic is DDoS to your clients which can exhaust the uplink bandwidth... Don't know much of it
> they can shutdown your account if threats persisted
That problem can NEVER be avoided at any level unless you run absolutely everything (which is almost impossible).
What everyone does is have a system to quickly pass on and also shutdown who's 1 layer down. You receive a report and deal with the client.
> I was interested in building my own cloud
At the end of the day the problem has nothing to do with clouds. It happens everywhere e.g. if you rented out a house and someone did something illegal with it... how do you avoid it? All the same.
We own all of our own hardware and we rent space in a colocation center in Charlotte, NC. We used to run out of my house since I had 8Gbps unmetered from Google Fiber but ultimately went to colocation since it was relatively cheap and has the backup power/network infrastructure.