alt Hacker NewsI’m facing it on Element Desktop, but I’ll try to reproduce it on Element Web. I’ve tried to submit logs from Element Desktop, but it says that `/rageshake` (which I was told to do) is not a command. I’m happy to help with debugging this, but I’m not sure how to submit logs from Desktop.
Something like this happens basically every time I try to use Matrix though. Messages are not decrypting, or not being delivered, or devices can’t be authenticated for some cryptic reason. The reason I even tried to use Element Desktop is because my nheko is seemingly now incapable of sending direct messages (the recepient just gets infinite “waiting for message”).
Weird. Encryption these days (in Element Web/Desktop and Element X at least) should be pretty robust - although this whole identity reset thing is a known bug on Element Web/Desktop. You can submit debug logs from Settings: Help & About: Submit Debug Logs, and hopefully that might give a hint on what's going wrong.