alt Hacker NewsI feel like this is kind of missing the point that companies are mainly a group of humans and their roles and responsibilities matter to them emotionally. Managing those expectations and feelings can only be done by other humans that feel empathy (good managers) and abstracting such relationships onto something that can be "versioned, queried, tested, and automatically verified" might create a shitty soulless place to work.
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Yes - the author's observations are not wrong. Companies, on paper, are logical. However, as one professor told us in college "All companies are perfect until you introduce the humans".
Humans are messy. Humans work outside of whatever system you create. You can codify all your things all you want, it simply will not capture the operational complexity of a business run by humans.
The problem needs to be flipped on its head. LLMs give us the capacity to do just that. It's far more accurate to analyze what the humans are doing, note deviations and follow up on those where regulatory compliance is required. This captures both written processes as well as their practical implementations.
You are describing essentially a healthy company.
You're on a tech news website as a reminder.
Anything can be used for the good or for the bad. Defining how the organization is structured and how it operates usually is usually not about how people really do their actual work -- unless there are safety etc. regulations that must be met. Many enterprises are in constant chaos, which stresses people out. Adding some structure to it helps to alleviate that stress. For example, if there is a good template to document something, you don't have to start from the scratch. Of course, you could also go all in automate all your "management", in order to avoid talking with your employees. I don't think that will end well.