Individual developers or even developer management doesn't get much of a say in product direction at large corporations. The product management folks are who decide what features go in and when.

Even if you talk to users, you can do it the wrong way. Big companies are incentivized by the stock market to care more about new users than existing ones because their only focus is growth. Growth can't be rooted in your existing users is a common feeling in product management circles. If you try to do things for people other than your existing users, then you end up doing odd stuff that at best is a mild annoyance. More likely you hurt their ability to continue using the app.

Unjustified downvoting. You absolutely have a point. Not just software, also the gazillion UI/UX designers. They keep moving things around and changing colors and fucking things up just to justify their salaries. Case in point: Google maps. It was perfect 15 years ago. We don't need vomit inducing color changes every 2 years

And yet, if they were raising a Series A, they'd be lauded as "disruptors"

Microsoft is driving AI adoption. Why blame tge workers for this?