alt Hacker NewsOh yeah. I feel sooooo good dealing with Comcast. At this point in life, I spent more time on the phone with Comcast support than I ever spent time in various DMV offices.
> A company must maintain profitability to stay alive.
Yeah. And once it becomes a monopoly (like Comcast), it can just keep raising prices.
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Have you ever called the DMV? In my state it's worse than Comcast. 45min wait time when the lines open in the morning, only increasing from there.
I "owe" Comcast $200. They say I didn't cancel at an old apartment. I say I did. I have the email. They insist. They've sent me a letter once a year for a decade. About 2yr in it went to collections. They're still trying.
Imagine the consequences if I did that with government.
Say nothing of the fact that if I tried to pay it, Comcast would be able to take my money no problem. The government would take a check, ACH or charge me $5 to use a buggy 3rd party CC processing service.
Comcast has a monopoly granted to it by the government.