To be honest, I find it hard to believe this is common. They have been around for ages and are quite beloved by many. Maybe something went wrong in this case?
Guess I will find out, think my cc expires soon.
Also, you can pay by bank transfer, at least for dedicated.
> To be honest, I find it hard to believe this is common.
I agree. But it still happened, with literally no warning (I actually checked), and their support staff refused to even call me to get updated card details when I was in the middle of an actual cyclone. ie phone service worked, internet didn't
Directly impacting our customers, who were extremely unhappy (to say the least).
"Fuck Hetzner!" is not nearly strong enough to convey the sentiment.