Elevated errors on login with Claude Code

Can I take a moment to complain about Anthropic's insistence on using a magic email link for login in the year 2026? It's so unnecessary. Please, anthropic team. Just allow us to user username/password/2FA.

Hey folks, I'm Palcu from the reliability engineering team at Anthropic. I just posted a small retro on the status page:

> Between 14:17 and 17:11 UTC, our primary application database experienced severely degraded I/O performance following a routine maintenance operation, causing slow or failed requests on Claude.ai and preventing new or refreshed sign-ins for Claude Code and the Console. API traffic via Claude Developer Platform was unaffected.

https://status.claude.com/incidents/jm3b4jjy2jrt

Sorry again, thanks for bearing with us as we're dealing with the influx of new users and scaling up all of our systems.

Anthropic's domain usage (there's claude.com, claude.ai, console.anthropic.com, platform.claude.com, claudecode.io forwarding to codeagents.app which errors) and authentication approach have been lacking a lot; hope this isn't a verdict on their use of agentic coding.

Example: I had two orgs with similar names, one I set up myself and another my employer set up. Logged in via SSO. Once I deleted the one I created myself, I could not log in anymore with the notice that the org was scheduled for deletion. Could also not contact support as that required a login. Only when the org was deleted after a week and my employer deleted me and reinvited me I could access it again.

Quite the shitshow for a company worth a couple hundred billion.

Moving fast, through the dark, wearing wiley coyote jet-powered roller skates, while simultaneously somehow gathering and smelling many previously undocumented specimens of rose along the way.

Not too surprising that stuff is often broken. I just wish it was more often broken in my favor!

(This wish is not abstract - my account had been bugged for 8 months+ to not experience any weekly usage metering. It only fixed itself a few days ago when my annual bill came through).

I feel like this is a pretty big fumble for Anthropic. I don't mind waiting 30 minutes or so for a service that's having issues. But, around the 2 hour mark, I start researching alternatives. I think like almost every other developer I've been working on my own AI assisted project management system. It was built around Claude Code, but now I'm using my down time adding in support for Gemini and Codex.

It's not going to kill anyone to just switch to a different provider, even for just a few hours. Bad news for Anthropic if their users suddenly realize Claude Code isn't really that much better than the others though.

I wonder where's the post mortem that goes like: "Our auth solution isn't scalable enough, so here's how we implemented a better one."

Can we all just stop for a moment and admire the lingo?

"Elevated errors" -> translation: our stuff is totally broken

Everybody started saying "elevated errors" instead of "outage", because it sounds better. It's the same thing as every aircraft problem being an "electrical issue".

I had codex read my cc chat histories and am back up and running there.

These reliability issues are starting to feel like a pretty big indictment of their product, which they are presumably using to write their software and build their systems. If _Anthropic_ can't make Claude build reliable systems, what hope do the rest of us have?

this takes long enough for me to give codex a new try

Still down, looks like it will be down for the whole day. Looks like time to call it a day...

oauth `redirect_url` points to localhost, so the login redirect hangs

"AGI" is going to make a lot of so-called senior software engineers look like interns who are unable to read or write code by hand.

Having to wait for a Distinguished Engineer named "Claude" to come back from their 2 hour break to fix their issue.

More discussion: https://news.ycombinator.com/item?id=47336163

Guess the folks LARPing as devs will continue to be even less productive than usual today. Honestly its probably for the best that they can shove this slop into the codebase though.