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cannolicannonlast Wednesday at 6:56 PM13 repliesview on HN

The big players are just awful at marketing; too many SKUs and models - it takes a paragraph to figure out how 2 Dell laptops from the same release year differ.

Just hired a new colleague who prefers Windows. Dell seemed like a reasonable option for a good laptop. Here is Dell's current lineup:

- Dell Laptop (with 14, 15, 16 inch variants)

- Dell Plus (with 14, 15, and 16 inch variants)

- Dell XPS (with 13, 14, and 16 inch variants)

- Dell Premium (with 14 and 16 inch variants)

- Dell Pro Essential (with 14 and 15 inch variants)

- Dell Pro (with 14 and 16 inch variants)

- Dell Pro Plus (with 14 and 16 inch variants)

- Dell Pro Premium (with 14 and 16 inch variants)

- Dell Pro Max (with 14 and 16 inch variants)

- Dell Pro Max Plus (with 14, 16, and 18 inch variants)

- Dell Pro Max Premium (with 14 and 16 inch variants)

It's maddening trying to sift through the differences at this level. Then when you select a model, there can upwards of 8 different pre-built options to review.


Replies

herdymerzbowlast Wednesday at 10:59 PM

Every time I've considered an alternative to my Mac laptop I'm confronted by this much choice (and that of other manufacturers) and I also have to deal with unknown and varying performance of keyboard, display and trackpad.

One thing PC manufacturers seem to prioritise and focus on is tech specs + performance and interface is tacked on (or at least the interface designers departments in their companies aren't leading the design), when by and large most consumers of their machines focus on the interface and whether the CPU is of a certain level is likely secondary to the experience.

Anyway, I keep on going back to apple every 7 years (as that's how long they typically last) simply because I can't handle the choice or the uncertainty, but I'd love to bust out and get a linux using machine next.

laffOrlast Wednesday at 9:05 PM

I never understood why they didn't use the Apple "UI". Where Apple presents fewer models (say N models), and when you select one, each is configurable for screen size/RAM/CPU/whatever (say K picks), yielding N*K possibilities, many Windows laptop sellers present a list of N*K SKUs where you need to triple check what the difference between SKU A and B.

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Reason077last Wednesday at 7:07 PM

Apple isn’t this bad, of course, but they’re slowly heading in that direction.

The number of overlapping iPad models and variants, for example, is getting kind of crazy these days.

Now there’s the MacBook Neo and a rumoured new MacBook Ultra in the pipeline. The easy days of “pick standard or pro, select a display size, select RAM & storage” are starting to fade.

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bartreadlast Wednesday at 10:36 PM

I had a series of two XPS laptops in my last corporate job, finishing two years ago. My uncle has also had one of them that passed on to me when he died.

I can't speak for the other series you mention, but the XPS series is complete garbage and should be avoided at all costs. Three for three laptops, all in theory well specced, that were all horribly flawed in various ways (WiFi flakiness, constant driver issues, crappy trackpads, mediocre keyboards), does not speak well of that model line.

detourdoglast Wednesday at 9:45 PM

The last time (2005) I was faced with this issue and had to buy a Dell laptop. There were also Windows license issues to consider. I was going to be doing unattended installations and the Windows licensing required the original purchase be a particular SKU or I would need to buy second Windows licenses to install over a network.

Which is a whole other set of frustrations.

grumpyprolelast Wednesday at 9:58 PM

That's absolutely insane.

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asimovDevlast Wednesday at 7:06 PM

at our company we just pick the most current X1 13in Thinkpad 32/1000 for the windows preferrers.

mikelitorislast Wednesday at 9:55 PM

They forgot to add Dell Pro Max Premium Plus to complete the word salad, what a missed opportunity.

If the Dell product naming team is reading here I have a couple marketing buzzword suggestions: add “elite”, “ultra”, “platinum” or “diamond” to the mix please. Doesn’t “Dell Pro Max Elite Platinum Premium Plus” sound so much more marketable?

brailsafelast Wednesday at 8:58 PM

That Dell Pro Max Plus (that I legit thought might be a joke) is a big horkin laptop for ~$6k+. 3cm thick, nearly 3kg, and you can do wireframes on it, wow! A full HD screen with 500 nits brightness. What a piece of shit product comparatively speaking. I imagine someone would buy it for a niche specific engineering purpose that can only be practical on Intel Windows, but damn.

I really don't think it would fair better than a less costly M4/M5 Pro, and would probably be just an awful experience to use daily.

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gib444last Wednesday at 8:00 PM

> Dell Pro Max Premium

> Dell Pro Essential

At least they have a sense of humour

Pro... Essential?! If the sold hotel rooms they'd offer a Deluxe Economy ??

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andoandolast Wednesday at 8:12 PM

And thats just this year's model.

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tantalorlast Wednesday at 8:32 PM

> Pro Max Premium

lol

crooked-vlast Wednesday at 9:59 PM

It's kind of hilarious that they copied the Apple model of arbitrary superlative suffixes without realizing that each should signify some specific and obvious model option(s).