alt Hacker NewsWe could say that Microsoft never lost its way in that regard, it has always been predatory.
Where it lost its way however is Microsoft actually cared about Windows, it was their flagship product after all. It was terrible in some aspects, but also excellent in some others. I particular, they took compatibility very seriously, which is far from an easy task in the wild PC ecosystem. They were also quite good in the UI/UX department. The Office suite was unmatched too, I tried a few alternative, none of them came close.
Now, they completely broke their UI/UX, and that's not just the ads, forced Copilot stuff, etc... It is pure incompetence. They still have good compatibility, but it is not as impressive of a feat as it once was, as apps today are naturally more portable because of all the abstraction layers (performance be damned, but that's another story). The traditional Office suite is still good, but they are in the process of sabotaging it with web-based apps that remove tons of features without actually simplifying anything.
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> The traditional Office suite is still good
I don't think so. The web version is mostly incompatible with the Windows or Mac desktop versions.
Have you compared the UI of Word/Powerpoint/Excel with alternatives like Apple Pages/Keynote/Numbers or Google Docs/Sheets? For me, the MS products are a complete mess with arbitrary collections of unrelated buttons, abysmal font rendering and insane defaults.
Windows used to exist in a competitive environment where they had to fight to remain relevant. For a long time now they have become complacent, no matter how many ads, product placements, and user abusive features they push, people will tolerate it.
The situation has only just changed now that Apple and Valve are getting close to threatening the Windows monopoly.
Its as steve jobs said, once you control market share theres no incentive to build a good product and you lose the ability to do it.
Yeah, it used to feel like "we'll crush competitors, but at least we ship solid software"
> Where it lost its way however is Microsoft actually cared about Windows
I agree with you, but I feel like they've stopped caring about most of their software. Windows is just the most egregious, high-impact example.
SharePoint and Teams were the first ones I noticed. I used to run an enterprise SharePoint farm for a big company. Under the covers it was a Rube Goldberg machine. Microsoft has some of the best database-related developer knowledge in the world because of SQL Server, but SharePoint was storing its data in giant XML blobs instead of using proper, efficient table schemas.
That lazy "it works (most of the time), and it's cheaper for us to offload the cost onto our customers' devices" approach was even more pronounced in Teams, and now Office and Windows itself each spawn about a million Edge WebViews for the same reason.
I never thought I'd be nostalgic for the Microsoft of the mid-2000s.