alt Hacker News>Ok, so then it just sounds like whataboutism.
The flip side of "whataboutism" is "isolated demands for rigor"[1]. Going back to the IRS example, is it a fair retort to point out that IRS's hotline only sucks as much as any other large organization's hotline, or is it "whataboutism"?
[1] https://slatestarcodex.com/2014/08/14/beware-isolated-demand...
It's the government, the US government. By far the largest employer and spender in the world. So yes, they are held to a higher standard. Businesses intentionally throttle customer service lines for profit reasons. The government should not. How is this difficult to understand?