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macNchztoday at 2:39 AM1 replyview on HN

I’ve created a bunch of fresh Azure accounts over the past few years and each time I’ve found myself sitting there dumbfounded anew at how garbage the experience is.

There has been weird broken jank at just about every step of the process at one point or another. Like, I’m a serious person trying to set something up for a production workload, and multiple times along the way to just having a working account that I can log into with billing configured, I’ll get baffling error messages like [ServiceKeyDepartureException: Insufficient validation expectancy. Sfhtjitgfxswinbvgtt-33-664322888], and the whole thing will simply not work until several hours later. Who knows why!?

I evaluated some Azure + Copilot Studio functionality for a project recently, which required more engagement with their whole 365 ecosystem than I’d had in a long time and it had many of the same problems but worse. Just unbelievably low quality software for the price and how popular it is. Every step of the way I hit some stupid issue. The people using this stuff are clearly not the people buying it.


Replies

doubled112today at 3:29 AM

I've joked that on some services, when you're clicking buttons, you're actually opening tickets that a human needs to action.

That scenario is an example. You complete an action on a web page and nothing works. You make no further changes and hours later it works perfectly. Your human wasn't fast enough that day.

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