"Don't be evil" they used to say.
These days Google fails at even the much simpler "Don't be fscking creepy."
That plus aggressive avoidance of anything resembling customer service and what sounds like an internal environment that may be moving towards cage matches makes it worth avoiding for anything important.
Honestly this slogan was always a joke. Obviously an evil company would say that.
They dropped that a long time ago, at least a decade ago. Which is really an odd thing to do, what company would think that not being evil was holding it back but Google clearly did.