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tkgallyyesterday at 10:36 PM1 replyview on HN

That's my guess, too. I live in Japan and eat at fast food places from time to time. One feature of McDonald's is that the food preparation area is almost always visible from the customer area; I can see the people assembling the burgers, handling the fries, etc. At Yoshinoya and other domburi places, even though the shop is much smaller than a McDonald's, I am usually unable to see the person actually putting the rice and toppings into the bowls.

I suspect that efficiency of layout is the top priority in both cases, but I wouldn't be surprised if McDonald's is also consciously trying to show that their food is human-prepared, both in the store design and in their food photos.


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TurdF3rgusonyesterday at 11:33 PM

It's about communication, the cashier needs to be able to shout "I need a Big Mac no pickles" and have the grill person hear it.

The new ones near me now have touch menu that customers enter and swipe payment instead of cashiers and the grill area is no longer visible.

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