At least in Japan on iOS, they have their own app, and it’s great.

You can find a seat first, then order directly from your seat, for delivery to your seat (helpful since some McDonald’s in Japan are really busy, and are very vertical, so you might need to climb up some two/three floors to find a seat!).

You can even order McDelivery and they’ll deliver McDonald’s to your house on McDonald’s branded mopeds.

It’s also been pretty fast, even on a slow internet connection.

The only two problems I’ve had with it are:

- Although the menu and the rest of the app is translated to English, sometimes coupons are only in Japanese, and not translated to English (I’m guessing these might be store-specific) (although it’s easy enough to translate that using your phone’s translator) - I’ve had Apple Pay occasionally be down and fail to work, which forced me to redo my whole order, then realize that Apple Pay is still down, then do my entire order again with a different payment method. Although it’s only happened twice a few months ago, so it could be something that they’ve already fixed (or I’m quite unlucky).

Edit: Forgot to add, but no issues like what basch seems to experience with their country’s McDonald’s app. The Japanese one always gives me a sorted list/map view of my closest McDonald’s to pick from, with any favourites marked at the too.

I have been in the situation of standing outside an after-hours pick-up only window at a McDonald’s in the UK, able to talk to the staff, but unable to order because they only accepted app orders and I only had access to the Canadian app.