alt Hacker NewsTbf Jira is great, you just need a project manager with good opinions that sets it up and maintains it well. It turns out project management is a real skill and not a hat you put on the owner's less favourite sons.
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mock-possum • today at 4:56 PM
> you just need a project manager
That’s the real trick.
ngrilly • today at 1:02 PM
Jira's UX is crap. Try Linear.app, which is truly great software, equally appreciated by both software engineers and project/product managers using it.
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Jira excels when there is a Jira governance committee comprised of people who actually understand data flow and are the only ones with admin privileges.
Too often some manager asks for (and is given) admin access and starts “improving” things.
Sure, anybody can create custom fields and screens and slap together a janky “workflow”, but well-oiled Jira Ops prevent an explosion of custom fields, they curate the create, browse and edit screens of each issue type to only show the fields that are important at that stage, use custom screens on workflow transitions along with validators and conditions to help ensure an issue is always in a reasonable state, etc. Then users don’t complain about the tooling.
But Jira governance takes time, effort, discussions with stakeholders, etc. And without it Jira gets a bad rap.