Microsoft, Greed, Outsourcing to low-cost-countries who couldn't care less and rotate entire dev teams on you every few months or so, etc...
No AI needed at all. Only humans.
What should we do? The only thing I can think of is to stay vocal about it. Never accept enshittification. Always point things out when they suck.
The harsh reality, but now it is humans using AI agents which is why we cannot have nice things.
I suspect it isn't even really "greed". It is just the slow mold growth of an org chart optimizing comfort for itself instead of value for customers. Generally, startups / founders are the only anti-bodies against this type of behavior.