Dunno, people hate the all-touch trend so much (I've never come across someone who likes it), it surprised me it took them so long to reverse course.
Anyone exec wanting to move away from touchscreens and back to buttons would have flashbacks to Steve Balmer mocking the new iPhone and stabbing his fingers at the touch panel and making a fool of himself for eternity.
I have an Audi Q7 and a model X. Don't miss the physical controls of the Q7 at all. Given a choice between Tesla software and Android Auto, I'll take Tesla's.
Then again, I'm someone who likes the yoke steering, and invested a few weeks acclimating to the lack of steampunk turn stalks.
For physical controls, it always comes down to "What did you want to do?" There are very few that are actually needed.
It seems cyclical. Maybe the people who stand up for good UX retire and it takes a few years for a company to realize that they're going in a bad direction.
Mazda used to have do the best most user friendly controls and bragged about it as a differentiator... but the new cx-5 is a touch screen-only monstrosity