alt Hacker NewsI don't see the problem here. It's a great product and if they want to make money then I don't mind. If it's too expensive, and they hike the price to something ridiculous then I'll vote with my wallet.
Replies
I am fine with the price increase, for me its how sneaky they're being about everything. If they sent a few emails about the recent changes I wouldn't care, but it feels like they do not want customers to know which is the last thing I want from a password manager.
The problem is the rug-pull. You can't go and proudly state "free forever", and then silently back down on that commitment. That is a textbook example for the enshittification cycle... lure users in with grand promises, sell out once you got enough of a following.
(Well, technically, you can, but then don't complain about getting called out)
I’m fine with paying a bit more. I honestly don’t think I even use any of the premium features. I started paying because their founder answered some question I sent years ago and I figured that kinds of support deserved my support. I could still be on the free tier if cost were a concern.
With that said, I do find the direction here concerning. Quietly rewriting values, removing promise of free tier, hiking prices with almost no notice. I’m concerned that this feels sudden and sneaky. Sneaky behavior erodes trust.