logoalt Hacker News

peter_d_shermantoday at 7:01 AM1 replyview on HN

I personally like this article, its concepts, its charts and its graphs...

Observation: There probably is a market for documenting all of a business's processes and workflows (which business owner wouldn't want some really cool charts of all of their business processes?), and that should be able to done quickly and cheaply with Text-to-Image LLM's (NanoBanana, ?, ???). Well, if there's value on the one side, and the ability to deliver under cost and under budget on the other, then that's a value-to-cost asymmetry and subsequently a candidate for a scalable service business...

Related:

https://en.wikipedia.org/wiki/Business_process_re-engineerin...


Replies

jochem9today at 7:18 AM

Yes. As someone else points out: the techniques for this exist (and have existed for decades). It was never worth it to fully pursuit it, especially for more messy human-heavy processes.

Now with AI you can get way more detailed (AI can interview humans, and you can do it in a format that doesn't feel like an interview - e.g by 'simply' having AI be a fly on the wall). AI can make sense of messy inputs and then you can present that to people who know the process, who can easily point out flaws. The flows/maps will not be perfect, but you can always get more detailed once you bump into the limitations of imperfection.

And absolutely do business leaders want maps like this. They often have no idea what exactly is happening in their org. Or they have a gut feel that there are massive inefficiencies, but they cannot get the insights into where they are because there are too many moving parts that do not effectively talk to each other (silos, politics, etc).

show 1 reply