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pxebootyesterday at 6:09 PM5 repliesview on HN

> I like imessage because businesses cannot easily use it. The people who are most willing to pay for what you provide will do so because they can thereby annoy me in interfaces where other spammers cannot.

I strongly disagree. If I need to chat with a business, an airline for example, why would I want to use SMS instead of iMessage? It’s the same app, but being able to easily send screenshots or photos and know they were received would be a huge improvement.


Replies

zerozerotwoyesterday at 11:52 PM

There is already an Apple business api that allows validated businesses to talk to you over iMessage. It does require you to agree not to spam though (try Home Depot on iMessage to see)

garygaoyesterday at 6:11 PM

Yes, this is what we believe! We just want to make existing conversations over SMS/RCS feel more natural and conversational!

xienzeyesterday at 10:26 PM

> If I need to chat with a business, an airline for example, why would I want to use SMS instead of iMessage?

Why does it matter?

> but being able to easily send screenshots or photos and know they were received would be a huge improvement.

Have you heard of RCS?

sparklingyesterday at 9:20 PM

As someone who has never owned a iPhone... what is the appeal of using iMessage? What can iMessage do that SMS/RCS can not do? Apart from the fancy iPhone-to-Mac handoff features i've seen folks use ;)