Unfortunately some business are critical where is not an option or very expensive for someone to not use it.
For example, Uber, a Visa immigration website, low cost air carrier booking site, etc.
Generally most people would consider a viable option to exist even if it’s multiple times the cost…
As long as it’s credibly offered without too many caveats.
For public services you can tell people to use another device, or provide a way to schedule an appointment in-person that is accessible using old browsers.
Yeah but as long as they’re not public services, the business can just decide to not serve these clients. There’s no recourse possible for these clients.