alt Hacker NewsReminds me of working for a cable company and being told that even if we screwed up and stole from the customer the look back period was only a few months and if we found an error from before that we weren't supposed to correct it.
Reminds me of working for a cable company and being told that even if we screwed up and stole from the customer the look back period was only a few months and if we found an error from before that we weren't supposed to correct it.
There's a certain obligation on both sides of a contract to pay attention.
If you're not watching your billing, and then try to claim overcharging a year later, you'll get a lot less satisfaction even from regulators or judges than if you notice it when (or soon after) it happens.