I don't think your reply addresses the point of my comment at all, which is that people receiving messages from AI agents isn't scalable in the same way that people sending messages from AI agents is.
And more generally, very often the recipient of an email bears more cost than the sender.
I heard this once and keep it in mind for every email I send. How do I reduce the cost of replying. Many times it means getting on the phone/ not sending the email at all.
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I think in the abstract there's a lot to be concerned about with that. However, I don't see it in this particular case. It's a real customer with a real order and real money, going through proper business channels to place an order. The only thing that was possibly automation overboard here was reaching out to so many suppliers when the original ones didn't respond -- there's a question of how long they waited and how long is considered reasonable turnaround for this kind of supplier. But this is just buying a thing that vendors are selling, in the way they expect to sell it, and in the end resulted in a closed deal.
Funnily this whole example illustrates what everyone on the outside of the LLM psychosis train is saying.
The user without empathy has managed to save 30 minutes on a task they could have done themselves anyway. The only cost was wasting the time of at least 39 other people. It’s gross.