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nvme0n1p1today at 2:17 PM5 repliesview on HN

> The behavior described in the immediately above comment (ordering multiples and returning ones you don't like) is not abuse.

Oh yes it is. Buying something you know you don't plan to keep is abuse. If you ran a store, would you be fine with 2/3 of your orders being returned? A good litmus test for "am I being an asshole" is "what would the world look like if everyone behaved like me?"


Replies

estearumtoday at 2:18 PM

You should do some reading on the birth of ecommerce. This was a very explicit tradeoff that these businesses decided to make. That's why free returns are pervasive.

Now whether it's a good thing wrt the environment etc...

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jtbaylytoday at 6:35 PM

The return policies are indeed meant to be used the way you find problematic. You can buy a computer to use while yours is being repaired. Then return it. Employees will instruct you to do this.

mystifyingpoitoday at 2:27 PM

You are mixing up "being an asshole" with "doing abuse". Ordering 10 t-shirts and returning 9 of them could be classified as assholery (subjectively, I'd classify it as that), while it's very likely not abuse, we'd have to check the ToS of a specific seller.

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HWR_14today at 4:05 PM

Buying 3 different sizes of a shirt because manufacturers refuse to standardize on sizing information and returning 2/3 of them seems like a standard practice for buying clothes online. Not sure why you think the stores don't account for the returns.

mindslighttoday at 3:10 PM

It's also abusive for Amazon to delay your order for a week with their Super Spiteful Shipping, pushing you to sign up for their sunk cost fallacy subscription. When I'm in the middle of some project, I've got no qualms about ordering 2 or 3 different types of some part I need to hedge. I've been burned too many times with ordering only one type, having it have a problem, and then having to wait again. Constant games with prices is another one that induces orders from me that are destined to be returned. When a price drops significantly, the times I've asked customer service about having the price adjusted they tell me to just return and rebuy (hoping I'll be too lazy), so that's what I do. It's abuse all around, I'm not going to put moral weight on my own shoulders while the amoral company has no such burden.