I find their explanation to be completely reasonable.
As they clearly explained, giving you the choice to swap the RAM chips would create broader systemic problems that would lead to bad customer experiences and a support burden for their organization.
You'd be ok with that trade?
Local maximalists like to imagine a world where everything is aligned with their own personal incentives, but then present this world as being filled with freedom and choices. Just not anyone else's freedom or choices, only their own.
> You'd be ok with that trade?
Umm, yes...?
Just put a 'warranty void when removed' frangible sticker on it. Seems to work fine for PCs.
But so many people these days seem to be brainwashed into accepting that computing devices should come with soldered RAM and locked bootloaders, they probably can't even envisage how hardware used to be. Yes, modding my device voided the warranty and I didn't care. Freedom has a cost.
The entire point of the RPi is the user can do whatever they want with it.
So no, it's not reasonable at all.
Buy an Apple product if you want what you're stating.
>Local maximalists like to imagine a world where everything is aligned with their own personal incentives, but then present this world as being filled with freedom and choices. Just not anyone else's freedom or choices, only their own.
Excellent comment, worth repeating, thanks
> As they clearly explained, giving you the choice to swap the RAM chips would create broader systemic problems that would lead to bad customer experiences and a support burden for their organization.
I can swap RAM on my laptop. What broader systemic problems beyond missed opportunities for more shareholder value (at the expense of everything else) does it create?
> a support burden for their organization.
What? I thought the seller is responsible for what they sell? Don't we have things like brands and trust or authorized sellers?
They could have :
• etch the ram around on the board itself.
• provide a pre-RMA check so user can verify if their unit is genuine (serial number linked to ram amount)
• void warranty on resoldered board.