I have to agree, unfortunately. Macbooks have their issues, and give me violent tendencies like any piece of hardware every now and then, but when it comes to UX and reliability, they are far, far ahead of anything I tried, and I tried a lot of hardware.
To each their own, I find the UX absolutely horrible and not intuitive, it's also poorly translated for non-english users (like "Finder", "iCloud Drive" or "Spotlight" not translated in the interface for example).
I have to agree on the hardware quality though but that doesn't do everything as I still have to use the OS
Reliability, yes. UX, no.
If you look at MacOS with a critical eye, it's nearly impossible to say it has good UX. It's outdated and everything requires more clicks. Finder stuck 20 years ago. Hard to find settings. Poor screen real estate. Hard to read text with transparent everything.
Let's kill this myth that "Macs are more intuitive to use".