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alistairSH • today at 2:06 PM • 1 reply • view on HN

They might not be a revolving door brand, but I've had 2 different models of charging brick from them get recalled for spontaneous combustion in the past 3 years. So, despite their branding efforts, their QC still isn't great from my perspective.


Replies

Waterluvian • today at 2:10 PM

I've had the same. But unlike a lot of today's companies, I was able to get an actual human emailing me back the same day with a few questions followed up by a "we're sending you a replacement. Throw away the broken one." That was refreshing. Maybe they haven't gotten the memo that you're supposed to hate your customers.

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