alt Hacker NewsAn Apple engineer acknowledged the bug? That comment reeks strongly of Claude. I have a feeling that somebody did not use their brain and the response is an auto-response by Claude. Also things like attaching a sysdiagnose is useless and is well known to be hoops Apple requires bug reporters to jump through with no benefit to either party.
You also make it sound like the Apple engineer assigned the number but the number was auto-assigned when the bug report was filed. The same number was present in the first post so it could not have been assigned by the Apple engineer.
As far as I can see the Apple engineer did nothing at all. The attitude of that Apple engineer is worse than staying silent on this bug.
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> Also things like attaching a sysdiagnose is useless and is well known to be hoops Apple requires bug reporters to jump through with no benefit to either party.
As a former Apple SWE that has read innumerable sysdiagnose reports, this statement is bullshit.
External bug reports very commonly have a variation of "THIS IS BROKEN YOU SUCK FIX THIS" as the main note. Even with a crash log attached that's not at all helpful. A sysdiagnose gives a state of the system the reporter has in front of them. You can't triage a bug with "FIX NOW" as the description.
I know I know, Apple has infinity dollars and every SWE should just magically fix bugs without needing to triage them first. Every external bug reports very is also a special snowflake that deserves concierge VIP serve and a dedicated SWE team to fix.
> The attitude of that Apple engineer is worse than staying silent on this bug.
The Apple engineer opened the ticket which is how these bugs get prioritized and fixed.
Staying silent or not responding would mean it doesn’t get fixed.