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eMudhra to Exit Global SSL/TLS Certificate Business

365 points • by bo0tzz • today at 1:33 PM • 242 comments • view on HN

Comments

Toutouxc • today at 2:28 PM

Somehow this is making it even worse. Like, I'm having issues explaining the whole thing to my wife, because I can't come up with a metaphor or parable that's even remotely as ridiculous as what they've done. Anyone's got a good one?

Maybe, like, setting up a factory that builds both LHD and RHD cars and building cars with two passenger seats in the front for two years straight without anyone noticing?

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rdtsc • today at 2:29 PM

> However, the level of social media amplification around this incident has brought scrutiny that is out of proportion to SSL/TLS’s place in our business

Scrutiny is inversely proportional to bit complexity of the private keys they used. Without a failure to apologize or expose how it happened: a human mistake, process mistake, etc. this looks pretty bad on them.

> eMudhra’s global SSL/TLS infrastructure runs separately from its other operations. The company’s Global digital signature certificate (DSC), eSign, and other signing services, including those in India, its enterprise PKI Solutions (emCA, CertiNext platforms), emSigner eSignature Suite, and its identity and authentication solutions (SecurePass, emAS) are not affected and continue to operate as norma

Anyone relying on them with anything related to security or trust is playing Russian roulette at this point.

nayuki • today at 3:07 PM

> About eMudhra / With over 17 years of expertise, eMudhra is a global provider of digital identity, trust, and security solutions, enabling secure digital transformation for banks and financial institutions (BFSI), enterprises, and governments across more than 35 countries worldwide. Its product suite spans CertiNext

I was hoping the statement at the bottom would be written in past tense: eMudhra was a global provider of digital identity ... had temporarily enabled secure digital transformation ... Its product suite spanned CertiNext...

luispa • today at 2:13 PM

-----BEGIN RSA PRIVATE KEY----- 4 -----END RSA PRIVATE KEY-----

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moribvndvs • today at 3:00 PM

> eMudhra handled the recent incident diligently, revoking the affected CAs within 14 hours of discovery

Is 14 hours a diligent response time for something like this?

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rahimnathwani • today at 2:23 PM

"There were no end entity certificates issued out of the affected CA’s."

This seems like a weird statement given that anyone can issue certificates out of the affected CAs.

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tetha • today at 2:18 PM

> He added that global SSL/TLS is a small part of eMudhra’s business contributing to about 1% of the global revenue

Good that we are now investing thousands of engineering hours globally to fix this.

Several tech stacks require upgrades of their runtime, python is an ungodly mess with certifi, but yes. It's just 1% of your revenue.

Sorry, it's been a long week.

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b3lvedere • today at 2:26 PM

"eMudhra’s global SSL/TLS infrastructure runs separately from its other operations. The company’s Global digital signature certificate (DSC), eSign, and other signing services, including those in India, its enterprise PKI Solutions (emCA, CertiNext platforms), emSigner eSignature Suite, and its identity and authentication solutions (SecurePass, emAS) are not affected and continue to operate as normal."

So they didn't even use their own certificates? :)

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BoppreH • today at 3:24 PM

> Its infrastructure was not compromised and no data was breached.

The private key of your globally trusted CA is infrastructure data and it was breached.

> All physical and logical security controls remained intact.

No, because you promised the CA Program that those keys would be HSM generated, FIPS 140-2 level 3 compliant. Ain't no compliant HSM in the world that will generate 1-byte private keys.

> There were no end entity certificates issued out of the affected CA's.

I charitably read this as "revoking these weak CA didn't affect customers". But now your whole root is being revoked next week (which you forgot to mention). All your TLS customers get screwed.

Overall, good choice to give up, but lying on your way out is not a good look for a company with the tagline "Trust Delivered".

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ethin • today at 2:50 PM

All I'll say in response is: Good!

If this company was so incompetent that their private keys were a single byte, I seriously wonder what other areas they're incompetent in but that they've ventured into anyway. When you fail so spectacularly and so publicly at something like being a certificate authority, in the manner that eMudra did, it's rather hard not to wonder.

trimbo • today at 2:27 PM

> There were no end entity certificates issued out of the affected CA’s

Adding "out of the affected CA's" is top PR weasel wording that will slip by non-technical people who read this.

Congratulations to those who wrote or prompted this statement.

nolist_policy • today at 2:50 PM

Reminds me when Trustcor CA got booted off the root stores: https://groups.google.com/a/mozilla.org/g/dev-security-polic...

Popcorn recommended for the read!

TomMasz • today at 2:15 PM

Consider the barn door securely locked. Sorry about the horse.

nickorlow • today at 2:08 PM

I guess they ran out of numbers?

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mercurywells • today at 3:42 PM

Certinext is owned by eMudhra and is (was?) the current provider for InCommon certificates used by many US .edu sites.

figassis • today at 3:36 PM

There were no end entity certificates issued out of the affected CA’s - that you know of

The company’s Global digital signature certificate (DSC), eSign, and other signing services, including those in India, its enterprise PKI Solutions (emCA, CertiNext platforms), emSigner eSignature Suite, and its identity and authentication solutions (SecurePass, emAS) are not affected and continue to operate as normal - maybe to a full review of those? Are you rolling your own crypto there by chance?

g_a_a_s • today at 2:14 PM

> However, the level of social media amplification around this incident has brought scrutiny that is out of proportion to SSL/TLS’s place in our business.

What a weak minded statement. Just admit you messed up and call it a day.

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cromka • today at 2:30 PM

I just wonder how many times private keys were lost by or stolen from by slightly less incompetent companies?

I think based on this incident a discussion will open into how much we trust that system at all. With the level of espionage tactics some countries are keen to show the rest of the world, I personally assume absolutely anything can be sniffed.

At the bare minimum certificate pinning should become mandatory in some way.

silverwind • today at 3:20 PM

X.509 needs to be replaced with a simple key you get for free during domain registration. Then the blast radius of key compromise is a single domain name and not the whole internet.

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Kwpolska • today at 3:37 PM

If they hadn't done that, I would have expected the browsers to do it for them sooner or later by distrusting their root certs.

navigate8310 • today at 2:36 PM

Beware even the countries internet regulatory authority (NIC) issued rogue certificates in past, about time NIC's root certificates should be ejected once and for all.

https://security.googleblog.com/2014/07/maintaining-digital-...

tomrod • today at 2:25 PM

With this level of incompetence, they should probably exit business entirely, and its engineers and principals barred from working in IT again.

shrubble • today at 2:08 PM

How much did they make over the years? Is it true that they issued 60 million SSL certificates (I read this but couldn't verify it)?

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bob1029 • today at 3:11 PM

> All physical and logical security controls remained intact.

Did the HSM have a fault, or was the key generation script at fault?

I suspect the later given the choice to exit the business. If they had strong evidence that a FIPS-compliant HSM misbehaved, I suspect they'd be more willing to fight this.

Zobat • today at 2:48 PM

> "There were no end entity certificates issued"

Isn't the problem that anyone can/could issue end entity certificates with those certificates as "parent"?

SubiculumCode • today at 3:34 PM

Too late, I hope lawsuits will make them pay dearly for their gross negligence.

_def • today at 2:19 PM

you can't fire me -- i quit!!

cellover • today at 2:31 PM

Wow this press release is a real PR disaster. It's really just about their business value. Starting the statement with "a global digital trust company" is so ironic on that context.

klausa • today at 3:47 PM

honestly, props to the c-suite to have enough awareness that this buisness was already dead for them and there was absolutely no pathway where they are getting their certificates trusted in PKI ever again.

this lets them exit this without public humiliation of getting made fun (and example of) in the mailing lists.

BurnGpuBurn • today at 3:06 PM

I was already counting on this in my head: Private key, private key, 3, 2, 1...

CSMastermind • today at 2:46 PM

I'm curious how they got into the business in the first place.

From everything that came out they seem terribly unqualified.

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rarisma • today at 2:13 PM

sixty million certs but couldn't count past 4.

dan_p • today at 2:26 PM

I'm surprised they didn't announce they're going into hiding instead.

pigggg • today at 3:30 PM

Typical bullshit where India regulations force people in India to buy local - and because the landscape is filled with incompetent and inept companies you get shit like this.

crizzlenizzle • today at 2:28 PM

Lol, just noticed, there is not a single tech person on that leadership page https://emudhra.com/en/leadership

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mschuster91 • today at 2:10 PM

Let's be real - there was no way for them to recover their way out of that after this ridiculously bad screw-up.

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zoobab • today at 2:23 PM

Do they accept invoices for patching their security flaws?

Are they liable?

willmadden • today at 3:16 PM

Nevermind the legal liabilities, how is their company viable with this sort of brand damage? Their other business lines aren't making toasters. It's the same line of work. They sell trust.

tamimio • today at 2:27 PM

Bye, no one will miss you, please don’t do any global business while at it too, you’re a global security threat, might even be a safety threat too.

farhanhubble • today at 2:21 PM

Why was anyone using certificates from a little known company with no cybersecurity muscle?

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shadowgovt • today at 3:02 PM

"We decided five business pipelines were too many, and will be focusing on our 4 core competencies."

~ Not a quote from the press release

sergiotapia • today at 2:52 PM

The izzat must be protected at all cost!

drdexebtjl • today at 3:05 PM

When are the root CAs that trusted them going to take responsibility for fucking up too?

prodigycorp • today at 2:37 PM

Theres not a single person in tech who wouldnt drive them to the airport right now.

rvz • today at 2:24 PM

At this point, they probably asked Claude or another chatbot how to change the root CA key and realized that is was too late.

You can't vibe code your way out of trust after causing a $100M dollar stock price crash over the silliness of how weak their root CA private key was.

altmanaltman • today at 2:22 PM

Once you make a mistake like that, you're basically gone four ever

micromacrofoot • today at 2:15 PM

probably a good career move

neuwirth • today at 3:21 PM

Laughable entity. Good!

grevling123 • today at 3:24 PM

Can we finally have DANE support in browsers now?

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