> However, the level of social media amplification around this incident has brought scrutiny that is out of proportion to SSL/TLS’s place in our business.
What a weak minded statement. Just admit you messed up and call it a day.
DigiCert threatened legal action against companies that asked them embarrassing questions after they had to revoke certificates due to a bug.[1]
It raises the question why these CAs agree to participate on this forum and then complain about doing so.
I do agree it is out of proportion, they deserve a lot more amplification
> admit you messed up
You apparently don't understand Indians.
Culturally, that reply makes perfect sense.
e.g. Japanese culture in many circumstances requires a company to rush to apologize for the smallest perceived (not even actual) fault
"We didn't care about that part of our business anyways!" And the outcome clearly shows that.
> Just admit you messed up and call it a day.
learn about Izzat and Jugaad in their "culture". That explains the problem itself, as well as the reaction ;)
Plus „scrutiny“ - a company is a trust line of business shouldn’t be afraid of scrutiny
Probably just a botched translation though
To admit having messed up they would need to include the full private key in the post, which they seem to have decided is still more embarrassing than not including it.
The key was enough of a statement of TLS's place in their business. No new information here.
What I hear is that he is saying that the SSL/TLS business is only a small part of their overall business and that they can close that part down as a result of the loss of reputation for that this has rendered.
While I admit their explanation is questionable, they did admit they messed up.
I see this more as "we didn't know this was so complex and the juice no longer looks worth the squeeze."
Jesus H Christ these guys had literally the number 4 as their secret and they call telling them they're incompetent an "out of proportion" reaction?
The gall to write that after using the integer 4 as a private key.
There must be an uncountable number (>237) of social media posts about them by now.
We are high caste.
"We've been caught out showing that we didn't know what we were doing. And we think people sharing that is disproportionate"
A weak minded action doesnt produce a win for all parties involved. In fact I applaud their bravery.
Oh wow. The audacity to gaslight!
Clearly you never had a manager from India, otherwise you’d know this is standard protocol.
Immediately and totally exiting the domain is about as close to admit you messed up and call it a day as you'll ever get from a modern company.
The statement can use whatever weasel words it likes, but the action pretty clearly says "we aren't mature enough as an organisation to handle this responsibility." Which would be quite the concern for me, if I were a customer for one of eMudhra's other product lines.