alt Hacker News> “I give my wife a lot of credit. She was, like, you should never apologize,” Langley said. “Sure, people make mistakes. I've made a lot of mistakes in the last nine years. I made a lot of mistakes this summer. But we do good work.”
So this guy admits he did things that he shouldn't have then contends that he shouldn't have to say sorry for them? Am I reading this right? Isn't the point of an apology to acknowledge the bad outcome and signal to aggrieved parties that the offender will try avoid repeating the negative behavior? If yes and this guy is refusing to do it then what does that say about his world view?
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I mean, it works for the president of the US. I think this attitude is a lot more common than people would like to admit.
Have you ever lived in a red state? In a rural area? "Never apologize, especially when you know you're wrong" is a foundational principle in many cultures and households.
I think his point is that the people that are against the technology will never change their mind, regardless of what you do to assuage them. It's a lost cause.
Everyone and every business makes mistakes. We don't go on an apology tour every time we make a mistake. On the net he believes he's doing good in this world.
For instance, a mistake he spoke about was not providing strict enough guards on operators, allowing them to conduct unlawful searches. He's since corrected that and looks for new ways to restrict and audit platform access. What's the point of dwelling on this? Is the anti-flock lunatic cutting down cameras going to read the press release and think "gee, Flock is turning a new leaf", obviously not. It just adds more fuel to the fire taking away from the good work they do.
Well, at least he won't have to apologize to his wife for throwing her under the bus.