alt Hacker NewsBoth Anthem and Veilguard are examples of exactly what the article is talking about - Bioware, a studio famous for scripted single player RPGs where the focus is on story, being pushed by EA into making live service games for an audience which have "skip dialogue" as a reflex reaction to anything that isn't more shooting or optimising DPS.
err, at least for Veilguard you're missing the point that the dialogue was preachy and stupid. It was a doomed concept when they started forcing bullshit into the game.