You don't understand. If I arrange everything into written words and send out an email with a link to the document, noone will read it.
Instead, I must invite 10 people to do other things while I talk on a zoom call! "Sorry, I was multitasking"
I mean you can't make people read an email but I feel like you would have a much higher success rate if the content was in the email itself. You're competing with the other work that people have to do and actually get graded on, why add a layer of indirection?
We meet in person and have a culture where closing your laptop is followed pretty well.