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Our commitment to Windows quality

463 pointsby hadrien01yesterday at 7:16 PM809 commentsview on HN

Comments

PaulKeebleyesterday at 11:16 PM

Microsoft has spent over a decade swimming against their users interests at this point and during that time frame Linux has been improving its desktop and improving kernel performance. We are now at the point where Linux emulating Window's entire API space for games with worse drivers is dangerously close on performance with none of the privacy invasion and anti user features. Its pretty late in the game for them to start trying to switch back to producing an Operating system users actually want. Users refusing to switch from Windows 10 should have been that wake up call.

I don't think Microsoft can pull this off, I think as mindshare is shifting it will continue to do so and its going to take Microsoft a long time to row back and right now its only talking about doing some minor things. Now Nvidia is developing the drivers on Linux seriously there is every chance this transition snowballs and nothing Microsoft does will be enough.

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dengyesterday at 9:37 PM

If you want to know how serious to take this, just look at this gem:

> Enhancing Search: [...] Clearer and more trustworthy results, with results from content on your device easy to understand and clearly distinct from web results

So yeah, you still get web results in your search bar, a feature absolutely zero people want and which is just there to fake Bing success, just with a little divider now next to the applications the search failed to find.

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dmos62yesterday at 9:29 PM

I'm somewhat surprised that Windows is still most of personal computers. In my eyes, it's fundamentally inferior to Linux, and its superficial superiority only comes from the ecosystem, which is to say adoption, not some inherent trait. But then, since Linux adoption didn't meaningfully change in the last 20 years, I'm forced to confront the fact that either I'm wrong about its fundamentals, or the market is able to be irrational for longer than I find reasonable. Either way, Windows in my mind, represents a world I'd like to leave behind. Apple too, btw.

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ChicagoDaveyesterday at 9:05 PM

No one wants copilot. You can make it an app, but any OS level integration is a non-starter.

My next laptop will be a MacBook Pro.

My Surface Laptop 5 will be collecting dust in case I need it, but that’s highly unlikely.

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Someone1234yesterday at 7:51 PM

They're saying all the right things here.

Fixing long-standing complaints, removing Copilot from obnoxious places, improvements to Windows Update and Windows Explorer stability/microstutter/lag, etc.

I congratulate them on seeing sense, and I congratulate Apple on another victory with the Neo. Kind of frustrating that's what it took for Microsoft to finally listen to their userbase.

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tw04today at 1:55 AM

So still nothing about local accounts, or disabling copilot entirely.

This is basically: we’re doing the absolute minimum possible to claim we’re listening to users while still pursuing exactly what we were doing before. We realized we just need to boil the frog a little slower.

If they were hoping this would help shake microslop, they’re in trouble.

natasyesterday at 9:16 PM

I recently had dinner in Bellevue with an individual who holds a relatively senior position within Microsoft’s executive leadership. During our conversation, she emphasized repeatedly that Microsoft does not primarily view its offerings as consumer products. According to her, the company’s leadership is strongly focused on B2B strategy, with revenue growth driven mainly by Azure, AI, and enterprise solutions. Her perspective was that consumer-facing products are not the primary revenue drivers and, therefore, are not central to executive priorities. While this may not be surprising to some, what stood out to me was how emphatically she underscored that the company’s strategic focus is squarely on enterprise customers rather than end users.

That said, this business model has historically proven effective for companies such as IBM. Microsoft allocates its resources toward segments that offer meaningful revenue growth.

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rgovostesyesterday at 8:13 PM

To demonstrate the seriousness of their commitment to Windows quality, you can now move the taskbar to the left side of the screen. No no, it's not vaporware, they even included four screenshots. Everyone can rest assured now.

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onemoresoopyesterday at 8:51 PM

Talk is cheap, I want to see heads rolling, head of whoever was responsible with the all the disastrous windows 11 decisions. Till then I won't touch windows 11 and I'm not the only one.

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nu11ptryesterday at 9:40 PM

> fewer automatic restarts

No automatic restarts! I understand that in our security patching world that patching and restarting automatically is the default, fine, but there absolutely should be a dead simple way of disabling auto restarts in settings. I'm fine if it pesters me to restart or whatever, perhaps with growing alarm the longer I wait, but it should always be optional in the end. There are just no words for how bad it can be for mission critical workloads when your computer restarts without your consent. Please make disabling this simple.

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pndyyesterday at 7:34 PM

Nothing on limiting dependence on online account/services and forced hardware requirements. The rest sounds like every text people could read for decades during Windows installation.

Sorry Microsoft, some people already transfer to a different train because you offered a crazy ride.

hirako2000yesterday at 9:40 PM

> pause updates for longer when needed

> all while reducing update noise with fewer automatic restarts and notifications.

Pause for longer.. why not just stop. And resume when wanted.

Fewer automatic restart. What about no automatic restart.

I couldn't read any further. Mind bended leadership to think this sort of wording after the obvious fiasco would make users hopeful.

I stopped using windows personally 15 years ago. My mental health improved right away. Forced to use Windows at work, I finally got liberated 4 years ago and my mental health got even better. I refuse since then employment forcing me to use this OS. It's a health hazard, always has been.

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SoKamilyesterday at 9:23 PM

No ads. No upselling. Being able to completely ignore Microsoft account and install offline. No telemetry if that’s what user decides, no opt-in - single dialog during installation. No dark patterns. That’s what people want.

grafdayesterday at 7:59 PM

Feels like screaming "please don't leave us, we will now build what you ask for". On the one hand, this is great to hear, but on the other side I wonder how much this will matter. Apple is now winning on the hardware other than offering a better UX experience. But they also have lost their touch with it over the years!

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louskenyesterday at 11:04 PM

What about bringing back old notepad and improving admin apps?

MMC snapins haven't been touched in years and still can't even sort those columns properly, search and filtering is terrible

Control panel is still not migrated over to settings after 12 years nor you can open two settings apps.

Error messages in modern apps are just the worst, how about printing valuable error messages than "something is wrong"?

Fixing dark patterns like taking over your screen with popups and taking over the application header so you can't close windows unless you go to the task manager. First time opening edge shows a really annoying splash screen + home page is filled with ads.

Also where are 5 second boot times on NVMe SSDs? Anything more is just sloppy.

Just to list a few pet peeves

But let's see if they can even fix things they've mentioned in the post, though that's like 1/4 of the issues that should be fixed.

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gzreadyesterday at 7:48 PM

Listen to their actions, not their words.

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QuadrupleAtoday at 12:18 AM

As a 20+ year Windows user now happily running desktop Linux for about a year - too little, too late. This company has completely lost my trust over the past 5+ years, with all the ads, upsells, silent telemetry, bugs, background process mess, forced updates, poor performance, etc.

It's not only steered me off of Windows, but Azure, Office, and anything else with the Microsoft name on it. I'll do my best to steer family and business customers off likewise.

Trust is earned over years, and whoever the execs are that pushed all these shitty short-term squeezes on their customers, the company now gets to pay the reputational price.

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unlogyesterday at 11:46 PM

Used Windows since forever because "it just worked for me". Last year switched to Fedora + Plasma, as I started to consider staying on windows was risky.

The feedback/forum tool, has been a thing for years. Submited many bugs that I wanted fixed, and always been ignored.

Thanks, but Im not looking back.

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kbelderyesterday at 9:50 PM

>More fluid and responsive app interactions: Reducing interaction latency by moving core Windows experiences to the WinUI3 framework.

I think this is good, because they're talking about removing (hideously inappropriate) react and other web technologies from core OS components, and using proper native OS calls instead. But I'm not familiar with WinUI3. I only know Win32. Is WinUI3 a flash-in-the-pan system like their other UI attempts, or is it decent and stable?

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kjuulhtoday at 12:50 AM

What is apparent from windows in my opinion is a lack of direction. Ask for feedback when something falls outside of common sense, you ask for feedback when you need another point of view. But windows is currently failing at the most essentials, these should be apparent inside Microsoft as well, and should've been for the last few years.

It is not that everything should stay the same, that is one choice, but there needs to be a steward that says, hey our right click menu on the desktop has an SLA of 100ms to open, it doesn't matter which features you put in there, if something causes it to be slow, kill it.

Can I access basic apps that are table stakes for an OS, an editor, screenshots etc without popups for unrelated nonsense. If you fail at that, then as a user I get confused. I am used to just being able to note down some text, why am I asked to transcribe with Copilot or login to microsoft.

It is clear that the adoption of Copilot was measured in activations, and as such was pushed in as many places as possible, simply because they needed all that exposure to meet their targets. Windows was not just a product but a funnel to other offerings and that cannibalized windows even more than it was previously.

I've got a slight bias, as I haven't had windows installed in about 10 years, but when I've helped my family with their issues, it is clear how much of a shitshow it actually is.

Ithildintoday at 1:00 AM

Nothing in this article made me think they even understand the problem. I don't know what I expecting, though. I mean, the first thing they mention is the ability to move the taskbar around? Oh wow. Yeah, they have no idea what's wrong.

samivtoday at 1:54 AM

* We're going to make sure we double down on our dark patterns slamming our obnoxious account requirements in your face every chance we get. We'll also make sure to "accidentally forget" any "unfavourable" setting you might have turned to your liking just to make sure you get the best experience we want.

* We're going to keep shoving AI and copilot in your face in every corner of the system whether you want it or not. It's what we want after all. Please subscribe to copilot now or 3 days later.

* We're going to continue vibe coding core system components and interface elements in JavaScript to minimize our developer costs. Just get over it already.

ivlyesterday at 7:57 PM

> More taskbar customization, including vertical and top positions: Repositioning the taskbar is one of the top asks we’ve heard from you. We are introducing the ability to reposition it to the top or sides of your screen, making it easier to personalize your workspace.

I wonder if this will include being able to put it on the non-primary display once again. It's not mentioned, but that was one of the biggest frustrations with Windows 11. It seems their focus is exclusively on single display devices.

It also ruined my flow for my flight sim until I found a workaround. The fullscreen window wishes to launch to the primary display, which means losing the useful bits of the taskbar.

I love what they're saying, but my faith in them is very, very is low.

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mattstiryesterday at 9:52 PM

Although I haven't touched Windows in a few years now, my understanding is that the OS has been having a very rough few months with unstable updates, bricked devices, etc. And yet the first thing they mention is moving around the task bar? Is that really what they want to lead with? It's just baffling. It's also a bit disturbing to see "reduced flicker for file explorer" as a main focus. Just how bad is the Windows experience?

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chausentoday at 1:07 AM

The first thing being different taskbar positions after that emotional “we hear you” speech was peak comedy.

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lateforworkyesterday at 9:55 PM

I don't see anything about respecting user preferences. Things that drive me up the wall about Windows: attempting to switch me to Edge, Bing etc after every update. Apple doesn't do that. Also, forcing me to sign in using a Microsoft account as opposed to a local account.

politelemonyesterday at 10:36 PM

I will give them this one benefit of the doubt. The tone in the blog post is a straightforward one that is rare to see in such communications, without fluff or marketing speak. It's a rare acknowledgment of going a bit nuts with the copilot integrations. It did look like they were trying to see what sticks and presumably the answer is, we can't figure out what did.

Personal computing is a rare niche these days thanks to the majority who have chosen to give over the personal aspect to the privacy hostile duopoly of MS and Apple (while celebrating doing so) who hold the leash.

lykahbtoday at 3:44 AM

I wonder if the incentive structure shaped by the internal MS metrics has been updated to reflect this commitment. Otherwise, little is going to change.

apitmanyesterday at 7:59 PM

I'm not sure these problems are solvable once a company gets big enough and incentives completely take over. It's like the hands are trying to sew a parachute while the legs are sprinting towards a cliff.

PaulHouleyesterday at 7:19 PM

"...we are reducing unnecessary Copilot entry points, starting with apps like Snipping Tool, Photos, Widgets and Notepad."

Great!

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AJRFyesterday at 9:26 PM

It's like watching someone wake up with a very bad hangover.

I am doing my part - I managed to get 6 people in my family and friend group off Windows onto Debian last year.

All positive feedback so far :).

Sure it's only a small victory - but a meaningful one to me.

belviewreviewtoday at 1:32 AM

Remember, Microsoft's goal is to turn Windows into an AI agent that keeps all your data in the cloud, that it can use that data for endless money-making purposes like advertising, and that you pay for with a dozen different subscriptions.

Microsoft will continue to move in that direction in various overt and covert manners, and any so-called responding to what users wants is just a charade.

HelloUsernameyesterday at 9:02 PM

> "A more relevant Recommended section in Start will surface apps and content you care about most, with clear controls to customize the experience or turn it off"

How about, turn it off by default?

EastSmithyesterday at 9:30 PM

I've used Windows since 3.11 and I am using macOS for 5+ years now for work (requirement).

Switched to Linux on my personal devices 2 years ago and using Ubuntu and PopOS! on two different laptops. I've had very small number of issues. Can't understand people moving to Mac - it is the same messed half backed OS as both Windows and Linux (flavors). With the llms these days, any linux issue is fixable within minutes.

With Linux at least I don't have to worry about privacy.

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nickburnsyesterday at 8:16 PM

Lifelong user and 11-year Insider Program participant (i.e., since the literal start of the program).

Just this past January I implemented something on my workstation I should've done a long time ago: outbound filtering all network traffic via so-called 'Windows Defender Firewall with Advanced Security'. I've also skipped more Insider builds in the past two months than I have in the past 11 years.

The only thing keeping me around at this point is the migration overhead and (at least I tell myself) window 'snapping'.

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VectorLockyesterday at 7:54 PM

Big PR pushback against the Microslop sobriquet.

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jmward01yesterday at 10:41 PM

No commitment to keeping your machine yours with local only accounts. No commitment to blocking ads. Honestly though, at this point even if they did massive changes and addressed privacy and ownership I would be years away from trying them again. They could pay me and I would say no.

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drschwabeyesterday at 8:02 PM

Too little too late, open source Windows 7 and give it a new 10 year LTS commitment then we can talk.

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the__alchemistyesterday at 8:02 PM

I am sus. Optimistic but sus. I am hoping for some combo of:

  - MS doing what they say here. (Uphill battle given the perverse incentives others have mentioned) My gut says Windows is going to be *worse* vs better, and I am willing to settle for stagnating...

  - Linux desktop makers taking UX, ABI/linking compatibility, and "just works" seriously.
It's like you could take the good from both and discard the bad, but it hasn't happened yet.
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wewewedxfgdfyesterday at 11:28 PM

This is not serious.

Only a public statement of "deepest possible rethink in attitude" from Satya Nadella would mean a different future for Windows.

Whatever this is - which is mostly weasel words - will fizzle and fade.

breveyesterday at 9:39 PM

When the context menu in Windows 11 is aggressively worse than the context menu in Windows 10 I'm not sure what quality Microsoft is committed to.

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ufmaceyesterday at 11:24 PM

I can't help but think, 90s Microsoft was far from perfect, but they at least seemed to care a lot about the quality of Windows. 2020s Microsoft seems to see Windows as something they can leverage to get themselves in front of whatever the latest tech trend is, never mind what it does to their users' ability to get stuff done.

They may say they're backing off now, but it's hard to trust them. Will they just do the same thing with whatever the next tech trend is?

cat-turneryesterday at 9:44 PM

An article like this coming out does not make me feel confident about its quality in the future.

pixelpoetyesterday at 9:21 PM

Too little, too late; I've already switched to Linux last November and never looked back.

Microsoft Copilot 365 Operating System App is just trash, plain and simple.

krashidovyesterday at 9:08 PM

Do they still serve ads when you click the Start button?

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_ink_today at 1:56 AM

> More taskbar customization, including vertical and top positions: [...] We are introducing the ability to reposition it to the top or sides of your screen, making it easier to personalize your workspace.

This already existed. You took it away. If anything, you are back peddling and re-introducing it. But I don't care anymore. Made the switch to Linux and don't look back.

_aleph2c_yesterday at 9:59 PM

It's not an OS anymore. It's an AI that spies on you while you work and sends your information back to servers controlled by intelligence services. Once your data is there, more AIs spend endless resources examining (thinking about) your life, cross referencing your windows behavior with the information they receive about you from data brokers. It's a threat to your personal sovereignty, your corporate/national security, remove it immediately. Switch to Linux.

kayhantolgayesterday at 9:29 PM

"What came through was the voice of people who care deeply about Windows and want it to be better."

I gave up a long time ago hoping Windows would get better. At this point, I just hope it does not get worse.

devinprateryesterday at 9:22 PM

> Integrating AI where it’s most meaningful, with craft and focus.

Spoken like a true AI.

drob518yesterday at 8:09 PM

It feels like Windows is old and tired. Remember when Microsoft and Intel seemed unstoppable in the 1990s and early 2000s? The momentum is no longer there. The latest bad decisions around AI for Microsoft are just the straw breaking the camel’s back.

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