It's no surprise. The wild tech optimism of the 1990s and 2000s has completely fallen apart as time and time again tech companies have proved to be some of the most hostile actors in most American's lives. Perhaps edged out only by things such as actual violent crime and partisan hatred. (which itself, of course, is stoked to the absolute maximum in part due to technology trends in the past 15 years or so)
The loneliness epidemic, a constant drip-feed of outrage -- all so that people can make a small amount of money, distracted driving. Nearly every single service becoming worse over time, etc. Since then, the tech CEOs has been sidling up to the halls of power and effectively begging to help destroy privacy as thoroughly as possible.
I certainly know that my life was transformed for the worse by social media. And I don't mean that I went down any rabbit holes -- rather common culture was hollowed out, friends were distracted, friends fell down their own extremist rabbit holes. There is no successful social media company that actually cares about the negative impacts it has had on society. They speak about things such as "providing value" where value = time spent on the platform. They do not care if they ruin lives.
So a few years ago, nearly everywhere you went people are talking about how thoroughly AI was going to transform society. You couldn't go anywhere without hearing it. Of course people are wary. Big tech has been a net negative in very loud, intrusive, and obvious ways in _most_ people's lives. And now they're saying they're going to radically reform society.
The only hope we have is that they're wrong, and their power to change things will be minimal. For sure, if they really how the power to radically change everything, they would change it for the worse and would never spend a moment worrying about the damage they had done.
This... this... this! This resonates soooo deeply with me.
The wild thing is that these tech "systems" (aka companies) are made up of ostensibly good people. It's often impossible to look at individual people and say, "they're the cause of this damage." I believe that some form of evil (this word feel inadequate) emerges amidst these large systems that is incredibly hard to pinpoint. It's why dissension is so fucking critical. Tech companies continue to profit from the status quo and we need courageous people who disrupt that.
It's beyond tech. Optimism in general is out of fashion, and pessimism is pervasive. The technology for delivering bad news and highly-engaging outrage-bait has developed much faster than our society has been able to adapt to it.
Just as americans don't trust AI or the tech industry, they don't trust any public institutions.
The fundamental problem is not AI or tech or institutions being bad. The fundamental problem is that the way we distribute information about the world has a deep negativity bias. This exists because the information economy is supported by advertisement, which requires attention to profit, and attention is easiest to attract with negativity. "If it bleeds, it leads" has been true forever.
> ... tech companies have proved to be some of the most hostile actors in most American's lives. Perhaps edged out only by things such as actual violent crime
Not so fast. Violent crime has been declining for about 30 years. Tech has been ascendant in that time.
> tech companies have proved to be some of the most hostile actors in most American's lives
This. Many of us are cogs in these machines doing the harm...to ourselves and others around us.
The thing is, these companies can't exist without employees. But employees need the companies for money to pay the other companies.
> And I don't mean that I went down any rabbit holes -- rather common culture was hollowed out, friends were distracted, friends fell down their own extremist rabbit holes.
Yeah... It's actually not so hard for me to just not take part in social media. The big struggle is that what I'd like to leave more than anything is a world born of its influence. The small percentage of people who are willing to go outward to places beyond the bounds of ten or so websites/apps of the Internet are still vastly influenced by them even when they reach outside. And despite that it would only take a handful of people "defecting" to form a nice tightly knit community, it's hard to find that many people with a common thread tying them together that aren't afflicted with behavior influenced by social media.
I don't want to just have places on the Internet that are actually "secretly" kind of like offshoots of Twitter/Reddit/Discord communities. That's almost not better and yet it's what a lot of attempts at "hey we're doing forums again" tends to feel like.
> I certainly know that my life was transformed for the worst by social media. And I don't mean that I went down any rabbit holes
This aspect isn't talked about enough. We discuss plenty the direct impact of social media on its users, but little about how it effects even those who don't use social media at all, by proxy. Little is said how it's impossible to escape being profiled and having shadow profiles on these products just by virtue of everyone else in your life around you using them.
That's a huge problem. There is no possible way to opt out, at all.
This comment resonated with me in a way that few pieces of writing do. My only complaint is that it’s perhaps too short. I get the impression that you could turn this comment into longer post (with citations) and I encourage you to do so.
> The wild tech optimism of the 1990s and 2000s
Anecdotally, my optimist and disappointment has a lot less to do with flaws in the technology, versus outcomes that rested on the social / political / power-dynamic side of things.
For example, instead of everyone being able to command the digital factory of capital-equipment on their desk (or in their palm) to pursue their personal interests and welfare, the devices feel like tools of someone else who considers you a resource to be exploited, and they can command people to beat you up if you use "your" property "wrong".
To cast things out in a future-direction, imagine being excited about the dawn of practical spaceships, and the disappoint when--somehow--there are no limits on launch pollution, monopolies abound, and the average migrant to cleaner worlds must enter into multi-generational indentured servitude.
I think social media is almost an oxymoron, as a medium is something "in the middle" and social contacts should be direct and not mediated (IMHO).
At the moment, the main visible effect is disruption in the job market.
Everyone knows it's just another stake in the coffin.
Life is like a supermarket. You are supposed to seek out the good things. You can't stop and stand and rage in the first aisle, which is filled with ultra processed food for the masses. You have to seek out the good ingredients in the back and make an effort.
You can't get stuck in life being disappointed in average people. You have to seek out good people. And good places and good things.
Or stay in the cranky cynic rabbit hole. God knows there are unlimited amounts of other cranky people to back you up. Maybe even the majority?
I wish we could unplug AI especially when you watch videos of tech folks saying it could destroy us. Umm well then.
Yet i guess it's here to stay and AI needs us, our human content to stay relevant and thrive. Personally, I think it should pay all of us (set up some system or systems) for every piece of content we create daily & choose to publish. THat way we all thrive for keeping it relevant and it thrives alongside us. Wrote about one idea / a system that would get us paid for the daily content we produce via living each day https://ryanspahn.substack.com/p/ai-to-pay-for-all-americans...
But, again I'd be happy if all of society and cultures unplugged it!
People just forget the before times. No one wants to go back to printing out driving directions or emailing photos. We take all these things for granted now but I am 100 certain the technology we have now has saved hundreds of millions of lives through downstream butterfly effects.
>The only hope we have is that they're wrong, and their power to change things will be minimal.
What even is the optimistic outcome if they are right? What are we all working towards? Like do people think that these AI companies will create some superintelligence, suck up all the financial benefits of that, and then just decide to share it with the rest of us out of kindness? Because I legitimately can't see a realistic outcome that actually benefits society as a whole. It all ends with very few obscenely rich people getting even more obscenely rich. But I guess we could tell an AI to put ourselves in the new Marvel movie to pass the time since we no longer have any jobs.