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McDonald's pulls AI Christmas ad after backlash

97 pointsby mindraceryesterday at 12:57 PM125 commentsview on HN

https://www.youtube.com/watch?v=abRie4vAvJ4


Comments

macintuxyesterday at 1:30 PM

It seems like a statement from The Sweetshop, who made the ad, has also been pulled.

This piece links to a Futurism article[0], which in turn links to "an incredibly defensive statement"[1] from the ad agency.

> “For seven weeks, we hardly slept, with up to 10 of our in-house AI and post specialists at The Gardening Club [our in-house AI engine] working in lockstep with the directors,” Sweetshop’s CEO wrote.

(Sounds more like sweatshop than sweetshop, but I digress.)

However, that "defensive statement" link is broken, and I see no sign of it on the linked site, but I did find this older lamentation[2] from The Sweetshop regarding AI, or more specifically regarding the attitude that AI should allow you to cut costs and fire people.

> Being asked to cut 20–30% of creative costs and labour under the banner of ‘AI’ is unimaginative at best, and corrosive at worst. It drains the value of human creativity and concentrates it in fewer and fewer hands, hollowing out the very industry it claims to improve.

[0] https://futurism.com/artificial-intelligence/mcdonalds-ai-ge...

[1] https://lbbonline.com/news/melanie-bridge-sweetshop-the-gard... (missing page, and the Wayback Machine doesn't have a copy)

[2] https://lbbonline.com/news/Damn-The-Race-to-the-Bottom-AI-Sh...

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erikigyesterday at 1:36 PM

Having spent enough time with marketing and PR folks, I really wouldn't be surprised if this supposed backlash is overhyped as a way to get more people interested in seeing the ad.

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joshstrangeyesterday at 6:24 PM

It's a bad ad and the AI just makes it worse. The song doesn't rhyme well, the lyrics doesn't make much sense (they feel very forced), the things they portray are mostly unrealistic/exaggerated, and the cherry on top is that McDonalds is somehow a respite from the chaos of Christmas. I've never once in my life thought of McD as somewhere comforting to go. It's just a bad ad period.

Also, no one wants a bad (probably also AI-generated) song about how terrible Christmas is. I'm not saying it's not terrible but no one wants a song about it.

pryelluwyesterday at 2:02 PM

It’s just a bad ad. People don’t want to hear a multinational corporation singing about Christmas being shitty. Whatever ad company made this should be forced to work retail during the season.

rsynnottyesterday at 2:29 PM

> As quoted in Futurism, she said the production process took "seven weeks" where the team "hardly slept" and created "thousands of takes - then shaped them in the edit just as we would on any high-craft production".

This isn't really a field where you get points for effort. The end product was extremely bad, which is ultimately what matters.

IAmBroomyesterday at 3:59 PM

OMG! The song is literally called "The Most Terrible Time of the Year"!

They managed to say something disheartening to everyone on Earth except first-act Scrooges and Grinches. Doubt Ebenezier ever set foot in a McDonald's, and Grinch never left his mountaintop home, so... [Yes, I know not everyone celebrates Christmas, but that song title is just a massive dump on your day, regardless.]

What's their next marketing step? "Everything causes cancer, so you might as well get it from McDonald's!"

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ricardobeatyesterday at 9:50 PM

For some reason dutch advertising agencies went all-in on AI. There are tons of local commercials using the most terrible generated content and voiceovers.

bgbntty2yesterday at 3:37 PM

As much as I hate McDonalds and think they should go bankrupt, and as much as I hate ads in general, I enjoyed this one. It's funny, it has lots of small clips of things going wrong one after the other. Compared to the standard corporate ads with a long family- and Jesus-oriented message that pretend to give some significance to Christmas besides how it affects their profits, this one is bold and different.

Who cares if it's made by AI and has obvious mistakes? It's not the new Star Wars movie where it's expected to focus on VFX issues. It's an ad - a 30 second clip that will run for a while to get people to buy products. If you can make an ad with AI for less money, why do it without AI?

As for the message - we need more of this. It's kind of a taboo to hate Christmas, but I loathe it and everything about it. And so do many people. Maybe they won't say that in the office or around religious family members, but we do exist.

You can't escape the shitty Christmas jingles that start in late November in almost all stores. You can't escape The tacky decorations, especially the blinking lights. If you mention the wasteful spending of taxpayer money on city decorations, people look at you as if you're crazy. You have to fight the implied obligation to participate in the celebration and to exchange gifts; having to tell people not to buy me anything. And the religious aspect of it, even though it started as a pagan holiday - people showing off how Christian they are even though a lot of them only remember their faith in twice a year. And finally, the commercialization of it - corporations pretending to care about it while trying to make everyone buy more products...

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scandoxyesterday at 1:33 PM

As bad as this is in conception and execution what I see is a blip on a path towards the new normal.

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onionisafruityesterday at 1:53 PM

What is especially bad about this ad? To me it seems no worse than the infernal Paintin Manning ad from last year or the State Farm Megan Trainor ad this year. If this was on rotation in NFL games it wouldn’t make me scramble for the mute button any faster than other ads.

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hasbotyesterday at 1:41 PM

No way anyone wants to hang out at McDonald's. If they're trying to make McDonald's a third space they need to do some remodeling first. Restaurants aren't warm and appealing; they're hard and easy to clean.

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dymkyesterday at 3:05 PM

On top of it being visually unappealing, I hate ads that take the misanthrope route to appeal to people’s worst nature. Wow, you hate Christmas, thanks McD.

ekjhgkejhgkyesterday at 6:23 PM

How do you explain that an ad agency gets a contract from macdonalds and goes cheap on it? Is it greed or is it stupidity?

JSR_FDEDyesterday at 6:53 PM

Just watched it, the uncanny valley is a perfect match for their simulacra of food.

JSR_FDEDyesterday at 6:49 PM

It seems that when you’re selling fast food you’re in a world very far away from the one where livelihoods are being threatened by AI

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jqpabc123yesterday at 1:40 PM

Mickey D's disses Christmas.

Was the concept created by AI?

ErigmolCtyesterday at 5:57 PM

Consumers have a surprisingly good nose for when something was made to save time instead of to say something meaningful

b3ingyesterday at 6:35 PM

Other than the clips/scenes being short I couldn't tell too much that it was AI.

ComplexSystemsyesterday at 8:02 PM

I am as tired of AI slop as everyone else but I think the backlash to this is way too exaggerated. Commercials are already "slop." There is no expectation of quality at all. The average Christmas commercial involves a bunch of elves singing "Taking Care of Business" while dancing in front of office supplies.

This commercial sucked because nobody wants to hear "it's the most terrible time of year." I don't really care if they used AI.

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jmclnxyesterday at 7:14 PM

What can I say, I thought it was funny. But seeing it over and over could get annoying.

MisterTeayesterday at 1:46 PM

> As quoted in Futurism, she said the production process took "seven weeks" where the team "hardly slept" and created "thousands of takes - then shaped them in the edit just as we would on any high-craft production".

How else are you going to justify what I assume is a 5-6 figure invoice for essentially doing nothing.

> "This wasn't an AI trick," she said. "It was a film."

Unfortunately you can't trick us with this nonsense. I am pretty sure no editing software was used beyond hammering on a prompt for a weekend.

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sublinearyesterday at 5:47 PM

This is one of those moments that will look silly in the future.

The ad sucks because it's cynical and poorly made. People would have complained on this basis alone. The ad also sucks because current generative AI is mass plagiarism.

I am pretty sure all this nuance will be lost on people of the future though. Even right now video ads don't reach audiences like they used to. Maybe that will be another layer for people to fail to wrap their heads around and laugh about.

lizardkingyesterday at 1:37 PM

Beyond the critique of the AI slop, what a rotten message that was. If their goal was to bum me out, they were successful.

brazukadevyesterday at 2:03 PM

If the budget was USD10k it is actually good.

chromeheartsyesterday at 1:27 PM

McSlop

Frickenyesterday at 1:09 PM

This is the slop that BBC failed to show you:

https://www.youtube.com/watch?v=E-YwjXEVGo8

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jumpocelotyesterday at 1:57 PM

What is the actual complaint here? Are people demanding commercials be beautiful? Before being AI slop, it is marketing slop. Why are they demanding 'soul' from an ad in 2025? Everything in this late-stage capitalist landscape is slop. They could have filmed it with real actors (or just reprised a spot from 15 years ago) and it wouldn't make any difference.

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theturtleyesterday at 1:36 PM

[dead]

t0loyesterday at 1:15 PM

Executive dysfunction