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brktoday at 1:48 PM24 repliesview on HN

At this point the barrier for me to install an app is pretty high. If you're going to needlessly gate certain functions behind an app that work on a desktop browser (or could work in-browser), then I just won't use those functions. If by extension that degrades the value I get from your site, then I just won't use the site, and I won't be contributing to ADU stats you promote to advertisers.

Every single company has turned this into a situation where I cannot trust your apps with privacy or security, and the risk and hassle isn't worth the install.


Replies

mapontoseventhstoday at 1:59 PM

If your app is just a webpage that forces me to use an app just so you can spy on me I just won't use your product. I've switched brokers over it, I swapped banks, I stopped shopping at certain stores.

I'm done. The only say I have is in how I spend my money. Those companies won't get any of mine if I can help it.

I am the customer, not the product dammit.

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nuneztoday at 2:29 PM

100% same. So many apps are just a WebView vessel for Crashlytics and Sentry and Dog knows how much more tracking. (My phone is always VPNed into my home network which has DNS-level ad and tracker blocking. This doesn't cover all the bases though.)

Some, like Home Depot, have websites that are terrible and battery-draining enough to make the app nominally useful by comparison.

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LPisGoodtoday at 2:27 PM

What really grinds my gears is when the app is a _broken_ version of the website. I find the app really expects you to be on the happy path in a way the website does not.

Uhaul is a great example of this. The app looks a little better on mobile, but if you don’t make an account and search by reservation ID, all features related to things like extending a reservation time are nonfunctional. I have to go to the mobile site which looks bad and has poor navigation, trying to hijack my session and redirect me to the app, but at least it works.

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goosejuicetoday at 1:56 PM

I wish everyone thought like this. Unfortunately the average user demands an app and thinks they have nothing to hide.

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noir_lordtoday at 1:56 PM

Indeed, I've no interest in native apps to do something that can be done in a web app and if you don't let me do it in a web app I'll bounce and either find someone who can or do without unless there is a seriously compelling use case (I'm not that dogmatic).

As a result the only native apps I use on my phone are Kindle, Authy and Firefox because I trust Firefox to prevent apps doing a lot of the sketchy shit locally a lot more than I trust an app/the host OS to do so.

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drnick1today at 7:26 PM

> At this point the barrier for me to install an app is pretty high.

For me, the bar hasn't moved: I will not install any app that isn't a general purpose, open source utility. If something cannot be done in the browser, I will do without it.

spicyjpegtoday at 3:27 PM

A particularly worrying trend that keeps spreading is the one of restricting significant amounts of (often non-financial) functionality to the apps only, gated behind your phone passing device integrity checks, in what seems to be a poorly thought out attempt at blocking all forms of scraping and automation (AI or not). The worst offender right now is probably Twitter, which alongside the recent Nitter cease-and-desist now appears to require client integrity on all logged out access.

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ericjmoreytoday at 7:01 PM

If you intend to have a broad userbase, you must prioritize mobile apps. The general public prefers them. I don't like it, but that's the current landscape.

PaulHouletoday at 5:30 PM

I also have the assumption that apps are shoddily coded. Whenever I go to the App Store I am looking for a specific app because my assumption is that a random app I find is going to be useless and this goes 10x if the app is promoted with paid advertisement. Personally I wish the app store was like the way Google's home page was in 1999 -- the search functionality is the only thing I care about and they hide it in the middle of a lot of not-so-distracting fluff because I don't have the slightest interest in it.

jasonvorhetoday at 5:53 PM

Interesting. I limit myself to apps from zapstore.dev and I enjoy playing with new apps. The issue with most commercial / mainstream apps for me is that they're riddled with ads, engagement nonsense, lack quality, often use ugly per default frameworks, force sign-up before use, request all sorts of permissions or come bundled with SDKs I don't trust.

onetrickwolftoday at 4:10 PM

I am the same way but sadly I think average people seem to be the opposite. I’ve seen people asked to do something on some site and their instinct is to go straight to the App Store and search the site there vs using their web browser.

ball_of_linttoday at 6:29 PM

In the case of Reddit, Instagram, X, etc. Often those 'certain functions' are the whole site/app itself.

Which is pushing me to not use them at all.

mcvtoday at 5:16 PM

Yeah, so many sites bug me to install their app just to read their web page. I'm not going to install every app, so just make the website usable. LinkedIn, Instagram, too many others to list them all. I'd rather not use them at all than install their app.

pj_mukhtoday at 2:17 PM

The flip side is: I have an Audioguide app with reams of fancy of AI features. Even a basic non-AI one is we use GPS in the background to auto-trigger when you approach certain checkpoints on your tour, and we don't want you staring or constantly manually fiddling with the phone when you're on a tour in a neighborhood. This is all stuff just not possible with the web app

I get it, "I'm just traveling, why do I need to download an app which will be useless when I'm done traveling". Just delete it then, takes two steps!

Our reviews between our Web App and iOS app are like 2 sigma apart. Un-intuitively, our web app users are out fiddling with the app 2-3x more than our iOS app.

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DerSaidintoday at 3:58 PM

Many HN users probably share this distaste for apps that should be websites, but I don't think this is true for the general population.

In addition to choosing not to use needless apps, some HN users here might have the opportunity for a stronger vote: refuse to (or at very least push back on) develop an app that could be a website.

gpvostoday at 4:27 PM

The problem is that my bank is starting to do this, and for things I actually use. I am considering changing banks because of this, but it's a big step.

tsylbatoday at 3:54 PM

I am the same, the sad reality is that companies don't (really) aim to change our (old folk tech peoples) behavior, they are aiming to make a new normal for the next generation of consumers.

safety1sttoday at 3:07 PM

If you use Android, honestly try Fdroid. It's great. I mean there are obviously huge gaps, you're not going to find banking apps, and there's going to be less polish in a lot of cases. BUT NONE OF THE APPS ARE EVIL.

Fdroid harbors the paradise we imagined in the early days where we just had these little computers in our pockets and didn't have to worry that everything on them was drowning in ads, scams and surveillance.

So if I do think I might want or need an app I immediately go and check on Fdroid. I can install apps from there without fear. If Fdroid doesn't have what I need, most likely I'm just tapping out. I won't use my phone. I barely use it these days when I'm not on the go anyway.

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deatontoday at 2:04 PM

Theres a gym I work out at, and that I have been going to for nearly a year now, and they have an app you can use to check in, schedule classes, whatever. I don't actually know because I never downloaded the app, I just use my phone number to check in every time I go. I don't want more apps on my phone, not for the gym, not for fast food, maybe my bank and the apps I need to communicate with friends and family, but the majority of it is pointless bloat they push on you for no good reason.

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reaperducertoday at 3:28 PM

If you're going to needlessly gate certain functions behind an app that work on a desktop browser (or could work in-browser), then I just won't use those functions.

Amusingly, I know of a very large hospital chain that has it the other way around.

The app version is the most limited. Mobile web has some more options. But if you want everything, that's desktop only.

Except for scheduled ordering from the coffee shops or placing in-patient meal orders. Those require an app. Except with the meal app, you get more menu choices from the web version.

Modern tech is a mess.

bambaxtoday at 3:15 PM

When an app asks you to login again almost every day, it's infuriating; an app should remember you indefinitely!

I try to never use apps anyway, because adblocking on them is hard or impossible (which is the reason they exist in the first place).

pydrytoday at 3:31 PM

we need better apps to bypass apps and user hostile websites. more newpipes and noras.

swed420today at 3:16 PM

Then prepare to pay 150% for that enshitified Big Mac!